Vacations Made Easy

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Vacations Made Easy

4.4

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From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.


vacationsmadeeasy.com
Founded in 1999
Springfield, MO, United States
+12
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Vacations Made Easy Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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33,810 reviews

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Georgia
1 review
0 helpful votes
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Easy booking, and appreciate the bonus two for one and free admission/chair lift deal to Skyland Ranch! Now I just need to be sure I don't keep getting flooded with random emails!

Date of experience: September 8, 2023
West Virginia
1 review
0 helpful votes
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Just simple booking
September 8, 2023
Updated review

Just simple booking
The pick up process was ok.
But to pick it up in person was a pain, had to drive from Surfside Beach

Date of experience: September 7, 2023

Just simple booking
September 6, 2023
Previous review

Just simple booking

Date of experience: September 6, 2023
Florida
1 review
0 helpful votes
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Easy to navigate site
September 7, 2023

Easy to navigate site. Everyone at Welcome Center very helpful.

Date of experience: September 7, 2023
New York
1 review
1 helpful vote
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Canceled On Me
October 6, 2023

I recently made a hotel reservation and experienced a delay in payment processing. However, after about two hours, the payment went through. Later on, I received a call from the hotel informing me that all rooms were fully booked and no rooms were available for me. I was frustrated and asked for a refund for the inconvenience, but unfortunately, no one was able to assist me. I feel like I was scammed.

Date of experience: September 6, 2023
Texas
1 review
0 helpful votes
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I found all the information to be helpful, thank you.

Date of experience: September 5, 2023
Oklahoma
1 review
0 helpful votes
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Everything has been good
September 6, 2023

Everything has been good
Had no issues with anything

Date of experience: September 5, 2023
Michigan
1 review
0 helpful votes
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Good experience
September 4, 2023

Good experience. Easy to use. Quick and painless, unlike thus survey.

Date of experience: September 4, 2023
Kentucky
1 review
0 helpful votes
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I'm not computer savvy but this program was very easy to use.

Date of experience: September 4, 2023
Ohio
1 review
0 helpful votes
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Easy to reserve, friendly, not very expensive, I recommend it to everyone.

Date of experience: September 3, 2023

Easy to reserve
September 2, 2023
Previous review

Easy to reserve

Date of experience: September 2, 2023
Arizona
1 review
0 helpful votes
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Very happy with the stay look forward to coming back

Date of experience: September 1, 2023
Virginia
1 review
0 helpful votes
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Excellent website
September 1, 2023

Excellent website. I was provided with much useful information.

Date of experience: September 1, 2023
Oregon
1 review
0 helpful votes
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I have nothing to share
September 1, 2023

I have nothing to share. I believe all went well..

Date of experience: August 31, 2023
Missouri
2 reviews
0 helpful votes
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Tickets were so easy to order online
August 29, 2023

Tickets were so easy to order online. Website is user friendly.

Date of experience: August 28, 2023
Virginia
2 reviews
0 helpful votes
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I am hoping that I do not have to sit through a time...
August 28, 2023
Updated review

I am hoping that I do not have to sit through a time share project.

Date of experience: August 28, 2023

Great ideas
August 27, 2023
Previous review

Great ideas

Date of experience: August 26, 2023
Maryland
1 review
0 helpful votes
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Thank you very much for your attention, everything turned out wonderfully, congratulations.

Date of experience: August 28, 2023
North Carolina
1 review
0 helpful votes
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Easy to see and check out
August 27, 2023

Easy to see and check out. The process was easy and confirmation was given and an email received with the confirmation. I will use the site again.

Date of experience: August 27, 2023
Tennessee
1 review
0 helpful votes
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Beware when buying tickets
September 26, 2023

I bought two tickets for the Nashville Zoo from Vacations Made Easy, please beware, they do not send the tickets electronically to your email like other ticket providers, they make you come to their office to pick them up.
For me it was out of my way and inconvenient, customer service would not allow me to cancel the order so now I am stuck driving miles out of my way to pick them up.
Not happy!

Date of experience: August 27, 2023
Georgia
1 review
0 helpful votes
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I liked the buy one get one free
August 25, 2023
Updated review

I liked the buy one get one free. I wish I could get my vouchers on line instead of having to pick them up from a venue that is different then where the show is taking place.

Date of experience: August 25, 2023

It was quick and easy
August 24, 2023
Previous review

It was quick and easy

Date of experience: August 24, 2023
Virginia
1 review
0 helpful votes
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Easy to book, had a great time on the trip.The staff was very friendly and professional. Will be using this service again in the future.

Date of experience: August 25, 2023
Rhode Island
1 review
0 helpful votes
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It was a very poor experience and I was not expecting...
September 24, 2023
Updated review

It was a very poor experience and I was not expecting it.

Date of experience: August 24, 2023

Quick and easy
August 23, 2023
Previous review

Quick and easy

Date of experience: August 23, 2023