US Postal ServiceReviews 892

On June 28th I did my address change online because the moving enabled me to look for a local post office. Believing that I was paying for $1.95, an insane, unpleasant and unexpected charge of $78 was made for an. Org business which offered adding phone on no telemarketing calls, and another unnecessary service. I called demanding my refund, however it will take 7 business day for me to have my money back. I am shocked how can a business like USPS allow this kind of misleading action.

The Tradition is literally historical.
The expectations are distinct and uncompromising.
Despite all, Through multiple generations and unending challenges has persevered.
No I am not a employee nor are any of my friends or loved ones.
I only know that see since my childhood of eager anticipation of receiving my packages of perceived treasure. To a half century later in the Autumn of my life.
The Postal Service and its men and women have come through admirably.
May your proud tradition continue.

Spend exorbitant prices shipping a package and the great workers (HAHAHA) at the postal service completely trashed the box - they opened the back, tore the cardboard, ripped it open, got it wet, broke the glass inside, bent and twisted the contents, then hand printed the address on a flap --- what's that about? ---- all this on a box that had FOUR FRAGILE stickers on it. They are thieves and inferior workers - that's who's handling these packages and they're charging big bucks to mail items - my package cost $36.75 to ship and I'm furious! Why should I pay postage for a complete travesty by paying all this money for the terrible treatment this package received? I'd like to put one of the postal workers in a box and ship him - he'd be in for a surprise -- what was left of him on arrival! I asked the PO for my shipping costs back because of what they did - instead they sent me $50.00 check for insured portion only. USPS IS COMPLETELY INCOMPETENT - WORKERS WHO DON'T CARE - NO WONDER THEY ARE ALWAYS ON VERGE OF BANKRUPTCY. I'D BE HAPPY FOR THEM TO CLOSE - FIND SOMEONE WHO CAN DO QUALITY WORK - THEY CAN'T EVEN SPELL QUALITY!

I mailed and envelope by priority mail on Tuesday, July 21,2020 form Fort Lauderdale, FL. The destination is New York, NY. It is supposed to take three days normally, but I was told that due to the covid-19 virus is could be longer. So the estimated delivery time was Saturday, July 25,2020. Ok, that is understandable.
On Saturday morning I checked the delivery status online and then on the phone.
The status is that it is out for delivery IN WEST PALM BEACH, FL. The New York Zip Code is 100xx, the West Palm Beach Zip Code is 334xx. The mail went around in south Florida until it reached West Palm Beach, out for delivery, and no one noticed up to now.
That is beyond incompetence, there is no word really to describe this. No wonder they are losing to the competition. The employees do not seem to realize that good and accurate service keeps loyal customers.
This is not the first problem I had like that.
Customers have to turn to FedEx, UPS, and others so the Post Office lose income and then they want to be bailed out by the government. Let them earn their income by providing good and reliable service, otherwise let them fail. (Hint, hint, get rid of bad performers).

So, I ordered my medication back on 12/2/20. I finally called the company on 12/11/20 asking them where my medication was. They looked up the order and found that USPS said they delivered the package to me. Needless to say I never received it. So, now the company said I have to wait one more business day to reorder the lost order. Thanks Arlington Hts., Post Office for another poor job. It's amazing that the news even came out to this post office and did an interview because of all the complaints. The manager of this Post Office is still in charge. He has been the one here through all the complaints. When is somebody in government going to do something about this.

I got a notification on July 6 saying that they attempted a delivery at my house at 6:34 PM... Now there's a problem with that because I was home and nobody ever Came to my door for me to sign for the package. So probably just the usual government laziness and here's the kicker for you they claimed they left a notice to inform me that if I don't claim my package at the Post office within a certain period of time they would return it to sender but there was no notice left on my door or mailbox. The main reason I'm so angry is they claim they attempted delivery at a time in which I was home.

To make the long story short, I sent out a package to be delivered to a Miami, FL address. This package was sent out on July 6. Then, after the package was sent I realized I was getting scammed, and the buyer didn't pay me when he/she was supposed to. On July 7, I put in a request to intercept the package, and have it come back to me, and it went through, so all I could do was wait. By the time I did this, it left the post office in Oshkosh, WI and was on it's way to a department in FL. I called July 8, and no $#*! waited 2 HOURS on hold until I could speak to an agent. When I explained to the agent what, she said that they received the intercept request and that they were working on it, and that it will return to me. I told her that the package was currently at a post office in Miami, FL and that it SHOULD NOT be delivered to its final address, it needs to come back to me in Wisconsin. She said that it will. Welp, here I am today, receiving a text message, saying that my package is ready to be picked up at the post office in $#*!ing Miami, FL! Now, I'm waiting AGAIN to speak to an agent, having to explain AGAIN that the package needs to come back. I understand if they couldn't do it if the package was delivered, but they should've stopped the shipment before it reached Miami, but they didn't. It's in the system that there is an interception, but $#*! me right, I'm just losing items that worth at least $1,000. USPS needs to get their $#*! together, and I'm going to make sure I try my best to stay away from this mailing company.

If I were to get paid every time USPS lost my package, or claimed that they "delivered" my $#*!. Then I would be rich by now. You would at least expect them to leave a note, but naaaah they DON'T CARE. And that is annoying af, bruh that's my hard earned money and you should care. For without us there will be no job. 1 out of 5 is frankly too nice for a review for USPS, they will literally leave packages outside with no security and expect you to find it. Tf, if I'm not there TAKE IT BACK. It's that simple. Common sense.

DON'T USE USPS AT ALL! THEY ARE THE WORST COMPANY IN THE WORLD. YOUR PACKAGE WILL NEVER REACH YOUR FINAL DESTINATION. IN MY OPINION THIS SHIPPING COMPANY SHOULD HONESTLY BE SHUT DOWN. THEY NEVER CONTACT YOU TO INFORM YOU ABOUT YOUR PACKAGE. IM HERE WAITING FOR A PACKAGE THAT HAS BEEN SENT OUT APRIL 14 2020 AND IT'S BEEN ALMOST 2 MONTHS IN COUNTING AND I'VE YET TO HAVE SEEN OR HEARD ANY INFO ABOUT MY PACKAGE I HAVE FILED A ONLINE COMPLAINT A MONTH AGO. I WANT MY STUFF SIMPLE AS THAT. I CALLED 3 DIFFERENT AGENTS AND ALL OF THEM ARE NO HELP WHATS SO EVER. I'VE BEEN PATIENT ENOUGH. I WILL KEEP IN MIND TO NEVER EVER USE USPS AGAIN. ONE OF THE THREE AGENTS SAID TO ME "IT NEVER LEFT THE AIRPORT" AND THAT WAS OVER 3 WEEKS AGO, SO TILL THIS DAY THERE IS NO INFO ON MY END. THIS IS ONE OF THE WORST EXPERIENCES I EVER HAD. PLEASE DO SOMETHING UNITED STATES POSTAL SERVICE!

This is just 1 of MANY. For a MONTH, moved package everywhere but where it was shipped. 7 phone calls later and lies from 3 employees, assuring it would come back to me, it was DELIVERED!(to the person that was refunded).
They hire incompetent and/or dishonest people, and this is potentially deliberate (losing packages as a business plan, as it is excessive) to increase revenue with insurance that wouldn't have otherwise been purchased.

I was tracking a package and got concerned about the tracking info so i called the customer service number and left my callback number. They called back (earlier that they projected) and i got the most amazing customer service person. Her name is Benita, FFCN00 and she made me feel like I was the most important person she had to talk to and help.
She confirmed my information and tracking number and had an answer for me in a matter of minutes.
She was absolutly amazing!
Increased my confidence in our USPS service very much appreciated!
Jeff

The item was collected by USPS on the 20th April at Inglefield Indiana, May 11th it arrived in Newark US.
Your item departed a transfer airport in NEWARK INTERNATIONAL, NEWARK, UNITED STATES on May 12,2020 at 6:55 pm. The item is currently in transit to the destination.
This item has been travelling around USPS distribution centres in the US for nearly 1 month! Are they talking 10 Egyptian days for delivery?. I don't expect to see the item for another week minimum. Unbelievably bad delivery service!

I do business with them only because I have to, if it was up to me I would never use them for anything! Nothing is EVER delivered on time EVER! They don't even have enough common sense to update their tracking information! Maybe this is a big reason why nobody cares if they fail and close. Seems like half of them don't even deliver if its raining out. What a bunch of unorganized clowns, whoever is in charge of this mess should be fired! Time for a change!