US Postal ServiceReviews 892

The US postal service started back in 1775 and over the years it have become a separate entity under the US government, that is the background. At our home we have had many problems with the postal service, wrong packages and mail, missing mail. Since President Trump made the statement to defund them, I was amazed, they got even worse. For this reason I am under the belief this poor response from the postal service is intentional. Part of the reason we have a difficult time with mail delivery is because of the equality in position rather than the top candidate. I really don't care if the entire population of the US Postal service is Asian, or Hispanic or Black or White or any other color you like, BUT they should ALL be chosen due to their testing score, to ensure we are being given the best. Right now that is not the case, in fact we have the just the opposite in some cases. The other problem is they have been given too much and expect more. They have the best healthcare, very good wage and the work is not hard but still they complain. It is time to defund the government operated postal service and give it to the free market so that we can start to get our mail on time, undamaged and from some company that will take responsibility for actions or lack of actions from employees.
Defund and Replace--sooner than later

As of this post, this is the third time this year USPS tracking advised a delivery date on a package requiring a signature only to not arrive on the committed date and their only update sent says running late... but late that day, coming the next day, in 3 days... etc.
I understand things are all messed up right now. But, a little common courtesy is not to much to ask.
Someone has to stay home to be here to sign for the package, we have lives too. Well today one of us will have to miss work to sign for this package since we had made arrangements to be here yesterday when we were told it would arrive by 8pm.
By 8:30 no package and no way to change today's work schedules...

I send document via express mail which cost $70 back in June. It hasn't arrived until sep 2 which was no use, I had to resend it with different comp.
I failed claim about it after numerous phone calls and nothing has been done,
They say you have insurance which doesn't do anything! You will not get your money back!
Also, keep calling for someone to give me answer and nobody is picking up!
Awful service! Not only that they took my money but caused me lot of stress!
Would Not recommend to anyone!

They screw up, or lose a package at least every single month. Every. Single. Month. Sometimes twice a month, & they can never answer the question why or how. The most recent fumble by USPS is just incredible. After waiting a couple weeks for an international package, it arrived in New York! The excitement was increasing! I live in New Jersey & knew my package was only a day or two away! Then USPS did what they do, & dropped the ball. Naturally, they sent my package to New Mexico to ensure it takes as long as possible for me to receive my items. Thank you USPS. Because you are always so consistent, I can always count on being disappointed. Xoxo

Usually when I track a package, I'll see "your package is out for delivery" and "will be delivered by 8 pm". Today I tracked and saw, "Your package is out for delivery, expect delivery between 11:30 am and 12:30 pm". Great! I thought, this is new, never say that before! Then at 1 pm it updated to, "expect delivery between 1:30 pm and 2:30 pm". You an see where this is going. It never comes when they say t will, so the "expect" time just gets moved up. Presently, it will arrive: "BY MIDNIGHT"! Who the heck delivers mail at midnight or is up to receive it? Totally nuts and unhelpful.

I contacted the post office in my area (8-28-2020) and was told my page was marked "ground". I payed over 40$ to have it sent 2-3 days. I have tracked the package. It was to go to Tampa, it ended up in Pittsburgh, left there on 8-20-20 and as of this post it is still in transit. REALLY! I could have boarded a plane for under 50$ RT and delivered the package myself. What is going on! My package was 21 lbs. The government has slowed mail delivery down to a crawl and charging ridiculous fees for poor delivery service. Find another service or deliver it yourself!

Mailed PRIORITY MAIL envelope from White Plains NY on Aug 17... disclaimer on USPS site says because of COVID - normal = 1,2 days - NOW 3-4 days... envelope went from Albany NY to Springield Mass to Jacksonville Fl-where it sat for 3 days- this envelope got delivered on 8/26-9 days later! It contained a food gift card for my sister so she could buy food for children... they had to eat rations for 5 straight days... never use this service again... MY LOCAL PO PERSON SAID YESTERDAY "WE ARE SLLOWING THE MAIL DOWN'

How is it that this so-called business can operate without any Accountability! Currently, I have an "Out for Delivery" status for 2 days now! And it states my package which came from out of state has been at my local USPS Postal building for about 2 days. I went over there yesterday and I was told my package is with the carrier. The carrier at the Macombs address will sit at Mama's Fried Chicken (155th St 8th Avenue *******)for about 3 hours chatting with the locals before complaining about finishing HER route! This is constant! This carrier has multiple complaints as per the manager stationed there even pointed out. USPS DO NOT PROVIDE CARRIERS WITH CONTACT DEVISES. Whether it's a phone or a 2 way communicator. NOTHING! Again NO ACCOUNTABILITY! If there were other options, I would definitely select other than USPS!