US Postal ServiceReviews 892

I'm not blaming drivers, but the system USPS uses is utter and complete $#*!. For over 3 years now, the estimated delivery time has been off everytime. I just ordered a few packages from eBay, and almost opted to pay the $25 for UPS shipping but I said 2-3 business day shipping for $7, why not? Boy I regret that, my package was originally supposed to be delivered on the 14th but since it was half way across the country, I could smell the bull $#*!. The 15th came and it said it'll be delivered then and of course it was not, still half way across the country. Today came which is the 16th and it finally made it to Detroit which I live close to so hopefully covid doesn't stop my package from getting here 4 days late. (Pure sarcasm on covid). The other experience I had was I pre ordered RDR2 and ordered God of war at the same time, paid quite a bit extra for next day shipping on GOW so I could play it while I waited for RDR2 to come out. Both were purchased the exact same day five days before the offical release of RDR2. So God of war ended up going from california, to Michigan(Me) and then to georgia, to New York, back to georgia, and back to Michigan to arrive 3 days after RDR2. I do not reccomend USPS ever as they have no idea what the hell they are doing. If you read this, thank you, I did not intend to type this much.

I wish there was an option for 0 stars. USPS let me down again! Sometimes you just need a kick in your b**lls to stop doing something. USPS did that for 2nd time. I paid extravagant money to get my shipment "Priority Mailed" from DC to Houston, Tx. Useless to say, the shipment reached in 32 days (instead of 2)! 10 calls and 15 hrs on phone plus 6 hrs on website and emails inquiring them, is the time with which I have to pay for. On top, I was told by the receiver " take it easy hon, it's the holiday season!" Can't believe these kind of people are running a business and charging people upfront for services they cannot provide. I was not given a refund, or a claim, since it eventually reached by 2021. However, with ridiculous service and bitter experience, I would Never ship anything with them again! Use my experience and don't use USPS for time-sensitive, or expensive shipment, or if possible, Anything!

On 12/14/2020 I mailed my 3 year old grandson's Christmas present to him, paying $19.85 for Priority Mail 2-Day. It is now 01/05/2021 and all I have to show is a USPS tracking history abruptly stuck in time on 12/19/2020. Please Santa-promise me next year you will drop off his gift from me while en-route to your destinations. Perhaps the USPS should invest in some reindeer such as yours for future trips.

My nephew sent me a Christmas card on December 18, and he generously decided to send it by Priority Mail so that it would arrive by Christmas. He ended up shelling out $7.75, and the "expected" delivery date on the enclosing envelope said "December 21." Well, his card didn't arrive until December 29—ELEVEN days after it was mailed! I actually sent him a card too, but with only a regular stamp, and it arrived one day sooner!

Priority Mail should be renamed Glacial Mail, because it's nothing but a scam now. They just grab your money, and give you nothing for it.

So many other problems with the postal service too. I mean, where do I begin?

1) I sent someone a Christmas card on December 9 who lives less than 100 miles away from me. Well, she didn't get the card until NINE days later!

2) A friend in New Zealand mailed me a Christmas card on November 29. Normally his cards arrive in about 10 days. Well, this one took THIRTY days!

3) I ordered a book that was (supposedly) sent out to me on December 10. I have no idea where it is, and the tracking information hasn't been updated in THIRTEEN days. Who knows when—or IF—it'll ever arrive?

I could go on and on. Anyway, FedEx and UPS have their share of problems too, but I'd go with them any day over the totally incompetent U.S. Postal Service, who just take your money—and then offer nothing but excuses.

Please avoid the U.S. Postal Service like the plague, because that's exactly what it is!

Post office clerk in the Upper Lower Falls post office in Newton, MA is not wearing mask. When asked to place mask on, clerk was very unhappy and did not respond well to this summon. My question is - isn't there a supervisor at this location enforcing workforce and customer safety?

I mailed a package (it was a book, so yes I sent it media mail) on 12/7/20, from GA to NY. As of today 12/30/20 it hasn't been delivered. Hasn't moved in tracking since 12/11/20. Numerous calls to PO, emails, and 2 visits, and no one can help me. Mail just is not moving! I have received boxes thru other delivery companies within 3 days. So it may cost a bit more, but use the brown delivery truck instead! Today I received a wedding invite from within my same state (GA), 112 miles away, that took 18 days to arrive. I already had assumed I hadn't been invited, and it caused bad feelings. Something has got to change! I think the post office needs to make stricter rules about employee leave policies during a pandemic, as well as START HIRING NOW!

Way to go ruining Christmas for my kids. I've had packages in the mail since November 27th and they are still not here. Had no issues getting my stuff from UPS and FEDEX. Maybe USPS could ship the things they still can't deliver by UPS...? Pathetic!

I mailed a package to my son for Christmas and it was sent back to my door step with absolutely no reason for why it was returned. I tryed calling but cant get a actual person to speak with and the automotive crap doesn't offer the option to get to a real person if there even is one. Such a complete waste of my tax dollars. We need to defund the U.S. P. S, I'm now going to pay U. P. S once to get it right! I'd rather pay more for good service than be taxed weekly for crap service... Huber Heights ohio on Fishburg is my U.S. P. S loction shame on them!

As many have done this Holiday season, we ordered gifts online. I get it. I did probably wait longer than I should have to order online, but I am perplexed and frustrated at how a package ordered and mailed out on December 14, traveling from TX to PA could absolutely not make it to my doorstep before Christmas. Well, today is December 27 and I still have not received said package. I honestly could have gotten in my car and driven to TX to pick it up and still made it back well before Santa arrived. How can this be? Yes, I realize we are in a pandemic, but for a package to simply sit in one place for so long, it absolutely unacceptable! The package now has been sitting in Harrisburg, PA since December 23rd, just 25 minutes from my home. Santa is quite disappointed here! Shame on you, USPS! I only gave one star because it won't let me leave you zero. Please take the star as your coal for this year!

During one of the worst years in modern American history, we needed the USPS to step up and be there for us. They failed miserably. Our packages have yet to be delivered! They are sitting in distribution centers for weeks at a time with no update in tracking. We paid for 2 day priority and received nothing but disappointment. It's a disgrace.

USPS, read your reviews! Better yet, listen to the consumers you put on hold and tell us it will be a 2-3 hour wait. Bet you ain't never been called names like we give you. Hey, all I want to know is why my package doesn't show any tracking other than the origin PO for 30 days.
There is no one to hold USPS accountable. All guaranteed deliveries are suspended as of March and that means we can't even ask for a refund for your stinking over inflated shipping fees.
I'm going to spend my holiday break trashing USPS on every site I can find.
Rename yourself to The Grinch who stole Christmas!

I am writing to thank you <3<3<3! Our post office - *******, woodside - has been infamous for having lousy service... but our experience today was the complete opposite. Our package had accidentally been addressed incorrectly - off by one number :( It was shaping up to be a real headache... we decided to ask our local p. O, *******, for help, without much optimism. They received us with a smile, and we watched as they all tossed ideas around... the supervisor, Mr. Saiful Islam (new.?), came & asked us to wait on the side while he figured it out. I was consoling my husband who was so very sad when, not five minutes later, Mr. Islam returned to let us know that the package was still on the truck, and they were going to come back to 64th street to deliver it to the right address! I was in tears. Not even bc of the package, but the whole experience... it's well-known that the workers at the post office are overworked, underpayed, & screamed at 24-7 by unreasonable customers. Not to mention - they risk their lives daily they staying open during a pandemic. The fact that they continue to try to help and to be a positive influence is nothing short of saintly. I really want to thank not only Mr. Saiful Islam & his trusty associates for completely alleviating our problem- but the usps driver who went out of his way to make this an incredibly special christmas. He even came up the stairs, bless him :) we were so happy and pleased to be treated so kindly... they truly made our holiday... it was our christmas miracle :) THANK YOUUUU! Peace

The WORST possible organization to have used for receiving CHRISTMAS packages!
You have no priority, you can kiss your CHRISTMAS packages goodbye... they sit on hundreds of dollars of merchandise for weeks...

Then the head of the postal service endorses a Presidential candidate and we are supposed to trust them with mail in ballots as well.

An "F-ing" joke of an organization just sucking up cash and screwing over hard working Americans!