US Postal ServiceReviews 892

Waited 21 days to get a package that's freaking ridiculous. The post office doesn't care --they don't have to. They should just deliver letters and get out of the package delivery business because they don't know crap about that.

I left one complaint about a package left out in the rain. Instead of talking to me they decided not to deliver any more packages to my address. You can either shut your mouth and put up with the crappy service or say something about it and get no service. Your choice.

I can't believe how terrible this organization is. No wonder they're in such debt. You purchased their service, they destroy your stuff, they refuse to reimburse you, and won't even give you your money back for hiring them to move your package. Absolutely disgraceful and pathetic.

I sent a guaranteed overnight delivery And the envelope has never arrived

I will never use us postal service for anything other than mailing a stupid letter

Even to pay our government they can't get anything important done

USPS Sucks

I live in the US but my family lives partially in South Africa and Russia, and I used to send gifts for my children and grandchildren by USPS. I am done! I will never ever use this terrible service and do not suggest to anyone to use it. It was a time when they take First Class to ship Internationally but not any longer. There is no option but use Priority mail International. It took extremely long to get your postage anytime but now it is really ridiculous. I send Christmas Gifts in November 2020, to South Africa, which were received, (NOT DELIVERED), in the end of January. Even more interesting, Post Office took 50% tax from my family for their Christmas gifts. I was terribly mad but used USPS again to send Birthday Gifts to my grandchildren in February 3rd 2021, (birthday April and May), this box arrived yesterday, May 5th, and again, my daughter was charged 50% of value of this gifts and Drive to get it, standing for over an hour in line. Is it really Priority something? But USPS promise to deliver it in about 10 days with delivery and no charge as it is not commercial but gift.

Let me start by saying I shopped a package through USPS over 1 year ago, and it arrived damaged. Missing contents from the box, and then the covid hits. I wrote several letters and even to Washington where the head quarters is. I'm still waiting for my 500 refund they hope you go away when you can get it resolved, but no I have decided to take it to the attorney general, and the BBB. Reporting them for all their failures to return my shipping fee, and my 500 insurance. They have become very lazy, and incompetent. They tell you all kinds of lame excuses for their negligence. I shipped through USPS for years I have a business I have now chosen Fed Ex. Do yourself a favor, and don't trust in usps anymore. They sign fir packages themselves, and damage your packages purposely. Funny they never find your missing contents. I DONT TRUST in The United States POST OFFICE. They became worthless.

I have sent a package using a "First-Class Package International Service" on December 14,2020. I went on deployment and I came back on April 2021 to find out that my package was stuck in Jacksonville, FL since January 21,2021. I went to this post office and after they track it they were with no help. All they've said is that the package has been denied. I tried to call the post office but, there is no representative to solve my issue. This package cost me in total, including the shipment price of around $200. This was UNSAT.

Tracking number useless. Calling Customer service is useless. Filing a claim is useless. I lost the money I spent on delivery plus the value of the package, $200. And these people actually get paid to rip you and I off! This is a disgrace. I understand why the USPS is a money losing business, they don't deserve to stay in business because they suck!

It wasn't that bad before, but recently I receive only the most necessary mail. That means no coupons, promotions or store flyers with the latest going in the trash ( I think) way before being delivered. I had a big problem even with packages delivered to wrong addresses or just missing. The USPS is giving the mail delivery people no training at all with expectation to deliver the very first day the whole mail to their route and not supervising any of them to select the hard working ones.

If you're looking for late or lost packages and zero customer help, then this is the shipping carrier for you. Their website said that 2 packages were delivered to my mailbox but neither were ever there. I tried calling them but none of the post offices have phone lines, just a useless automated hotline that offers no help. I finally got an email back after 4 days and they said my packages were being held at the local office but when I went there they said they were NOT there and that they had no record of them ever being there. No wonder they're losing money every year and going bankrupt. Spend a few extra dollars and use fedex or UPS. It's not worth the amount of bull$#*! that USPS will put you through.

Unreliable, irresponsible bastards. I can't believe they use people to put 5 stars on their reviews so they can look good. Whoever is the owner or whoever runs this business, need to learn better about customer service. They are the worst people I've come across. They are just a bunch of clowns behind a desk. I can't believe they have lazy workers, and get paid more than the minimum wage. They should be getting paid less than the minimum wage the way they work.

Photo... that's enough. That comes! Terrible! It was a gift for my daughter! What's happening? It should not be! I pay money for shipping!

All the post office in usa is very very very bad service, the USPS, Ups and FedEx all of u are baddest.

If there is 0 star I would chosen it.
It is showing (Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility) since 9th of March.

USPS picked up my package on 2nd March and till now not shipped overseas.

I WANT MY PACKAGE THAT COSTED ME 814$

I can not believe getting a hold of an actual HUMAN to talk to is IMPOSSIBLE to do when calling. I have been expecting a package going on two days now when they came to my apartment building because there is no buzzer or mailbox they left and sent a text saying customer was not home when we were and he had no idea that the package was being delivered at that specific time. They didn't leave a note saying that they had come and try to drop the package off even though they stated that they did on the text. I don't understand why it has to be so frustrating for anybody to get their mail or packages. Apparently employees don't care about the customers and only look at this as a simple job that they get paid for. Mail is one of the most important things that we receive on a daily basis. You guys work for us we are supposed to trust and be able to rely on you to get the things that we need everyday and unfortunately we can't trust you to do your JOBS!