US Postal ServiceReviews 892

I get this Mail from the USCIS, all the copies of my documents I submitted was on it, when I pick it up, I find out it was open from another end and they try to seal it back but they couldn't, my information had been stolen through the USPS, I still have the documents

I bought and installed an oversize (largest available) mailbox 11yrs ago, and our mail-people have stuffed some pretty large packages in it. When something was to big, they were nice enough to drive it less than 1/4mi up to our house - with no problems. I live in rural Oregon, and a trip to town is a 30mi. Round trip. Last Monday I expected to receive a single handmade coffee mug, but no delivery. Tracking showed that a decision had been made at 7:42AM that my package would not fit in my mailbox, and that I would have to drive to town to get it... Over the past three days, I've spent more than an hour on hold to speak to a human being, online, and listening to our local mail-hubs phone ring. I've been told that, yes, my package will be delivered to my box today, but that mail-people have the discretion to decide what's oversized before leaving for deliveries. There's no mechanism in place for them to know I have the oversize box, and our drivers change & substitute all the time, so I'm sure this will happen again. Also, after YEARS of having large packages delivered to my deck (with absolutely no issues), drivers will not be allowed to bring them up anymore because I don't have a specific area to turn around. I'm just disgusted with our postal service these last two years! They have misplaced 3 of my packages, they're tracking is the worst in the business, and now this... I give them 2 stars because they do a fine job for letters, but I would drop them completely for receiving packages if I could.

Since our regular man retired our mail is never here on time. I get messages from Amazon saying USPS stated they couldn't get to our mailbox or front door. Total lies. The roads are clear, we have paved roads, paved driveway an everything is clear. 9pm at night and they just don't want to walk up to our door to drop off packages. USPS your service is TERRIBLE. Hire good people and deliver my mail on time... PLEASE...

Ive had a package sitting at my local post office since Saturday 3-5-2022, says delivery is later than expected, what is wrong with this agency? A turtle could have gotten my package quicker, I also received a coupon book that had expired the week prior to it being put in my box. Horrible horrible service

On 18 Oct 2021, a package of mine was shipped in hopes that it
Would reach my address with USPS priority mail. This package
Contains roughly 350$ in computer racing simulator equipment.
Its last update was that it departed Chicago USPS Regional
Facility on 21 Oct 21. It still has not arrived after 4 months. I've
Contacted USPS multiple times to try and find this package and
Started a missing mail search on 16 Nov 21. I've had multiple
Support cases opened, the case numbers are *******,
*******, and *******. The first case was closed and USPS
Told me to wait longer. The second case was closed and told me
To wait longer if it didn't show up to file a claim. I don't want to file
A claim. And the last case number ******* was closed within
Three days and USPS did not contact me to tell me why. The item
Was being shipped to my APO (Overseas Military) address. I
Contacted the Military Postal Service Agency and they have no
Additional tracking on their end, meaning it was not handed over
To the military. A USPS employee either stole this package, or it's
Still sitting somewhere in a sort facility.

I have Priority Mail - 2 Day package from Kansas City to San Diego, dropped in Leavenworth KS, 2/24 AM, promised to be delivered to San Diego 2/28 (already 4 Days). It did not arrive on 2/28, instead, the package arrived at USPS Regional Origin Facility (KANSAS CITY MO DISTRIBUTION CENTER) on 3/1 evening? And status shows item is currently in transit to the destination. Today is already 3/2. Trying to call USPS Customer service, after proving the tracking #, it says it is incorrect, and call is disconnected. Terrible service, and I will never use USPS service again in the future if I have alternatives

I get my medication through the USPS and over the last year delivery has been dismal! It arrives in my home distribution center only to see that the next day it's 4 states away?!?! I wish that my insurance company would use a different delivery service already. Even if I pay for expedited delivery I'm still not to expect my package within the 2 days it's supposed to be guaranteed! We all know why the PO is failing, my question is WHY isn't something being done about it!

So I needed to send a time sensitive document to a small country in Europe. It was literally one piece of paper. Due to the urgency I decided to send it express or priority or whatever lie it's called. My brother sends the same document the regular way. It made it a whole week faster than mine. My package took 2 weeks and not 5 - 7 days as I was informed. It cost around $80 USD to take 2 weeks to deliver 1 piece of paper. Lessons learned don't waste your money on express. Avoid USPS if you can. Also they gave no refund as it was not part of the agreement!? It's an old, primitive and unreliable system. Nice people don't make up for it.

I have no idea what is ailing the USPS now as Covid-19 cases have consistently dwindled. Needless to say it is nerve wracking to be waiting on a package that has a value of $150+ and the item itself is unique.
I check the tracking number daily and no updates. Still showing that it was mailed & made it to a USPS distribution center, that's it. No further updates since 2/25/22. The item was shipped from the seller to me on 2/21. To have to wait over 7 days for a package from North Carolina to Arkansas is ridiculous. I really believe the USPS is crippled by its own logistics SOP. I keep hoping things will get better but nothing changes. I gave 3 STARS based on the USPS delivery carriers in my small town of Osceola Arkansas. They really try hard & are very approachable.

So when I went to ship out my package the lady just threw it in a big basket without any regard smh then they changed the time like three times I mean seriously you have one job then they changed the time again as far as delivery date like really?

I have contacted the supervisor, manager the postal service worker who fills in the position does not put the correct mail in the mail box. Nor do she scan it soni can be informed what's going on

The post master in my town has zero interest in helping anyone I can't believe he has a customer facing roll I SAY OUTSOURCE THIS SERVICE SO THE WILL HAVE NO CHOICE TO HAVE CUSTOMER SERVICE SKILLS

I wish they would sent an email stating that the delivery wasn't able to be delivered at the same day due to the instruction. Instead they sent you a email the next day early in the morning at 5:49am saying they couldn't follow the simple instructions. Request mail to be drop off in the building of our apartment and gave them the code to the door. Such a hard thing to do. This is by far the worst experience and I never have this problem.

Last Saturday I mailed a small package from Southern Vermont to Connecticut. One weel later the package is not delivered. I tracked it and found the Springfield Mass. USPS location is the problem. They sent me three notices stating the package has left the facility on the 17th, 18th and 19th. How is that possible?
This is not the first time with this Center. December 2020 I had a Christmas present stuck at that Hub and didn't get it delivered till JANUARY 21st, 2021. They need new management. I will use UPS next time and all the time in the future. Seven days to gravel 100 miles?

How is it you can be allowed to handle important items but all you do is lose tax returns repeatedly

How is it that NO ONE at the United States Postal Service can help with a Forwarding issue. Have spoken to over 25 agents whom all told me that samething. They do not know how to deal with mail forwarding and I myself have to do it on-line. Well I do EVERY 6 months and every 6 months my forwarding stops & I can not get help from ANYONE regarding this issue. EVERYONE needs to be retrained.

I ordered a small drill and countersink. Items were shipped to destination post office. Then shipped 2 hours north of destination. Then shipped back to an hour south of destination. Was scheduled for delivery on February 10th its now the 13th and no package. I need this item for a job I'm working on. So I'm on hold and as lost as my package.

My packages are always late when usps brings them ALWAYS! But if it's fedex or anyone else it's always on time. It's so annoying to have paid priority mail and it still be late