U.S. Medical Supplies

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U.S. Medical SuppliesReviews 201

3.4

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U.S. Medical Supplies Reviews Summary

U.S. Medical Supplies has a rating of 3.4 stars from 201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with U.S. Medical Supplies most frequently mention lift chair, old mother and timely manner. U.S. Medical Supplies ranks 7th among Medical Supply Store sites.

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15

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Virginia
1 review
2 helpful votes
Follow Elizabeth R.
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All items arrived in a timely manner and in excellent manner. The lift chair is lovely and works smoothly and quietly. The task table works very well with it. We are very happy!

Date of experience: March 10, 2012
Pennsylvania
1 review
1 helpful vote
Follow Marilyn V.
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I have used my tub chair lift several times already. I love it! I have taken off the revolving seat (not because I don't like it, but) because without it I can get farther down in the water. I am happy I can take soaking baths again. I wish my tub were deeper, but I am still happy with what I have. It does help my aching legs.

Date of experience: March 2, 2012
Idaho
1 review
1 helpful vote
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I am thorougly satisfied with this entire transaction. Tres did not pressure me one bit, though I told him he would have to wait for 10 days before I could make the purchase. He even gave me a deal on the basket! Also he shipped to my mothers local Med supply store, as I am not in my mothers city and could not assemble the bike for her. He even followed up with the shop to make sure it arrived safely! Great Service, something you dont see much of in this country. These guys do it right, the first time.

Date of experience: February 29, 2012
New Hampshire
1 review
2 helpful votes
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I ordered my stairlift on January 19, was told it would ship in 4 days. Two weeks later after not recieving a stair lift or a phone call I called USMedical Supplies. I was told they were waiting for the cardboard to ship it and it would ship in a day or two. Second week of February I called to find out where my stair lift is, I was told they were waiting for parts! Meanwhile, my 85 year old mother is sleeping on the couch, can't climb stairs to her bed. Payment for my stairlift has been taken.

Date of experience: February 13, 2012
California
1 review
1 helpful vote
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Got a 500 lb lift chair i am a large guy and hurt my leg i bought this chair it looked good compared to all others i saw on web it was diverled about two weeks i got heat and message was small but very comfertable and strong one day after i bought it stoped working they got some one out in about a week its woring good again ive had it about one week so far its ok

Date of experience: February 3, 2012
New Jersey
1 review
1 helpful vote
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I am still amazed at how terrific an experience we had with US Medical Supplies. Bob Mannino, our sales representative, could not have been kinder or more accommodating. It felt like our family spent months debating the need for a lift chair and now we regret that we didn't get this wonderful product sooner. The delivery process evolved exactly as Bob had explained and, before we knew it, the chair was delivered, installed, and a lovely asset to the living room. Another great asset is the motorized lift is almost silent! Thank you Bob for not only making this process easy, but providing us with the exact information in the exact format we needed. Would recommend this site and product wholeheartedly!

Date of experience: January 31, 2012
New York
1 review
1 helpful vote
Follow Robert N.
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I recently purchased a Golden Technology 505M "Lift" Chair. It does everything they advertised well but it tilts instead of lift. I have elevated it on 2x4's but I still need 2 strong people to help me rise when the chair is "Lifted" to it's maximum. If there is some way to trade a degree of tilt for an inch of Lift I'll buy 3 degrees!
Otherwise its fine.

Date of experience: January 12, 2012
Georgia
1 review
2 helpful votes
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The chair arrived damaged an inoperative. After 3 weeks replacement are about to arrive. Customer service hung up on me once. Never again

Date of experience: January 3, 2012
California
1 review
1 helpful vote
Follow Aziz K.
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This company redefines good customer service. We are totally satisfied with every aspect from the very first phone call, to ordering, to shipping, to tech support. Your team makes it effortless. Even the used system is like brand new, that is delivering above and beyond what you promised.

Tres, thank you for all your help.

The Karim family.
University Place, WA.

Date of experience: December 28, 2011
Pennsylvania
1 review
1 helpful vote
Follow Harold S.
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The website gave me the information to call the toll free number and get the questions I had answered. Once the questions were answered I ordered the bath chair for my wife who has had both knees replaced. The chair worked as promised and is great since now she can take a bath which greatly helps to relax her new knees.

Date of experience: December 19, 2011
GB
1 review
1 helpful vote
Follow Wilbur T.
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The sales person was very helpful and the chair arrived as promised with no issues. This is the second char that I have bought for my mother in two different locations. She enjoys both of them very much and I would recommend US Medical supplies to anyone who need a chair for their loved one.

Date of experience: December 13, 2011
Louisiana
1 review
1 helpful vote
Follow James P.
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All the other lifts on the market were over a thousand dollars more then the Ameri Glide. I received superior support in ordering my lift and received it in perfect order about four days after ordering it.
From the time i opened the boxes to the time i was riding it was about three hours, and most of that time was going over the instruction booklet, which was quite simple,
It worked perfect from the very first time i tried it to the present.
I would recommend it to anyone..

Date of experience: December 11, 2011
Texas
1 review
1 helpful vote
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I have Vertigo, even at that it took me say 3 hours to assemble the kit, no problem.
My recycle trash can is overflowing for a few weeks however, ha ha. There are no instructions on how to install the must have optional flag. There is small plug in a tube right next to the saftey tip over wheels on the back. It takes a alen wrench to install it. The metal bracket is not used. Maybe it would be used it the flag were used on a bicycle? In haste I purchased a seat belt at $31. You don't want it.
If it is going to tip over, I want to stand up and stop it. You can also stand up and lift the front over "lips" in the surface, if you do have a running start at them.
I wish the GO GO Ultra X has some springs, or rubber tires. But, the kids in the neighborhood like it the way it is! I should have thought about buying one of these units years ago. Finding someone to drive you around is a real pain.

Date of experience: November 25, 2011
California
1 review
1 helpful vote
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Chair is everything the manufacturer said it is! We like it because it is made right hear at home in the USA.It performs well and is comfortable for my wife, for whom it was purchased. It cost a little more than we were going to spend, but after receiving it we are satisfied with the quality and usefulness and comfort.

Date of experience: November 6, 2011
Illinois
1 review
1 helpful vote
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The product was excellent. The service through the webset was the best i've seen. The only problem was getting the schedule dept. responding. However, my salesperson followed through and got the ball going. The installer was polite and installed the product in timely and expert manner. Dave Gibson was an expret salesman. My overall experience was more than i expected.

Date of experience: November 4, 2011
Washington
1 review
1 helpful vote
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The chair works great, however, the delivery process is functional. Please keep in mind that your sending these chairs LTL by a over the road common carrier thus when the chair arrives on schedule (another issue) there needs to be two people available to unpackage and set up the new chair as well as accomodations for the removal of a existing piece of furniture. The actual set up was simple,

Date of experience: October 7, 2011