uShip

I had to cancelled my listing. Thank God! I was apalled to learn that I am supposed to do all research my self regarding how to protect self against property damage/theft, how to verify carrier bids are from legal carries, with proper license and insurance. I am supposed to purchase additional uship insurance that only pays after I make claim on my regular policy. In the event that something goes wrong uship will not help recover losses. Why do the get 27%, or 20, or even 10. This is of no benefit to me and I don't see how it could of any benefit to any carrier. Uship is facilitating pontential criminality and putting shippers at risk for financial loss. This is shameful and I'm glad I researched. Buyer beware! Sorry for potentially wasting the time of any hard working honest people. My time was definitely wasted and I will probably pay more now for having less time. I would rather pay directly to a broker who verifies all legalitie and protections, or directly to a driver after I verify, than to give a penny to this shameful organization!

Sometimes great, sometimes terrible. I've used uship a couple of times over the last few years and here's some caveats: 1) uship tacks on a service fee to your bid so expect another 15-20% added to your agreed price with shipper 2) only buy their insurance if shipment worth more than $500 because there's a deductible 3) BOL is unnecessary if you are happy with received goods. If you have a problem, call their customer service, however, they'll never refund you more than what u pre-paid to them & service provider has to agree. Any excessive damage to your property is on you. One can try to seek damages from the service provider whose bid you chose, but don't count on their interest to help. Uship is a business, they aren't there for customer service, they are there to make $$$.

One of the problems associated with bidding sites is that transport providers often mislead the public. One such provider calls himself HD_Buell who can also be found on shiply and delivery quote compare. This is a man who claims to deliver motorcycles for Harley Davidson, BMW and KTM. He doesnt.

Enquiries at his local dealerships around Newcastle and Durham being Gateshead and Leeds found that Harley Davidson have their own transport operation. BMW had never heard of the man who drives a car towing an open trailer. BMW don't use open trailers for the delivery of new bikes.

If you place a listing on Uship for a motorcycle to be collected and delivered do not use this individual as it is suspected he may also not have the required insurance to transport motorcycles.

The first time I used them all went as
The first time I used them all went as planed. We booked Old Dominion they were out of this world perfect. You always had contact with driver and they did not find ways to increase you charge. The next time I booked NMU Worldwide. This was a joke, very bad customer service the operator had problems with English speaking and understanding and before they could pick up they were talking about increase in pricing. Can not put you in contact with driver, You can not pay through u-ship who seems to be more secure, then you have to print another BOL. So I call u-ship they cancel pickup first thing in morning and relist pickup but then had to deal with trucking company trying to charge me for there bad service. Uship did fix it but did nothing to this company. After all that there truck 18 wheeler shows up at 5; 30 in afternoon turns in wrong driveway and just goes tru 2 neighbors yards and yes it messed there yard up good. I asked the driver what he was doing and he said no one called him... Once again no communication. So now i am fixing yards and u-ship says they can do nothing Other than this they have been great but NMU is a joke NEVER USE THEM

First, I had used Uship for several months to handle my LTL and they always tried to charge more for the freight company and I had to fight them on almost every shipment. Most recently they lost $8k worth of product on a pallet and they will not help me with my claim. It has been 8 plus months, hundreds of emails and seems like we are still nowhere closer to getting paid for our claim. I have supplied them with all the documentation 3 times and they keep delaying paying out my claim! Worst customer service! Do not USE USHIP!

Would give 0 stars if possible. Would not refund money after driver dumped my jet skis in another state. I had to sue them to get my money. They then suspended my account after I sued them.

I used them for an interstate move two years ago and I was really impressed by their service. On-time, polite, hard-working, and truly nice people. I don't know about now, but back then your money was held in escrow until you approved their service. The total cost was much less than I had paid previously for local moves. Since I couldn't afford a big tip, I ordered a huge take-out lunch for their 400 mile trip home. Could not have been more satisfied. Why do people mess with success?

We used Uship as a back up broker every once in a while, and it was a big mistake, they use dirty tricky to lure in customer by give initial good rate and then rebill them x20 times more few month after. I should've known better since they got low review score by the time I used them.

Our first shipment with Uship was assigned to UPS freight on an expedite weekend freight because it's a hard access area only reached by a few carriers, after we book the shipment, printed BOL and everything from Uship we were told "we are all good, just wait for the driver" guess what? The next thing we know UPS freight never showed up, after I called to UPS freight, we were told the pick up request from broker(uship) was never sent, even our status on Uship shows "assigned" so we had to spent hours with UPS freight to get a drive for something we booked through Uship.

And the first hitch is nothing compare to the price scam they pulled on us recently. Around later May, we booked a shipment to NY through Uship and assigned to Old Dominion, because their rate beats our current carrier by $20, so sound like good deal right? And we booked the shipment as usual. Then on 7/11/18, we got an email from "Uship" simply says "oh hey! We adjusted your bill without reason, here's $1100 more for the single pallet you shipped" As you can see in attachment. Notice that we always input the correct freight info, last time we had dispute freight info was back in 2014 over $35 lift gate, just ask yourself have you ever shipped anything $1200 on a single pallet? And is it right for any broker to bill you an initial amount and then charge you whatever amount they want without your consent?

This is board line criminal business, now our office is seeking legal action on this scam shipper.

My advise, avoid them at all cost!

I had to cancel a shipment due to the carrier not being capable of picking up. Extremely frustrated with this company and the shipper - while not wishing to take it out via reviews and the internet, I feel that I must bring the full force of that on EBAY and other sites so that others can avoid the business to find a reliable source of shipment. I was not handled correctly - no full refund (they could not pickup my car), only an 84% refund and the rest as a uShip credit. Unacceptable - completely, and totally unacceptable.

I have submitted requests using this service four times. Out of the four submissions only one of them resulted in a no hassle ordeal. One of the transporters bid on a transport and that's it! He didn't call, text or email. I called Uship and was told to check the transporters reviewa before accepting. I am currently trying to get the same item shipped with being charged a $40 per day storage fee. Someone accepted a bid this morning who had a very strong rating on Uship. The guy promised he would pick up the jet ski today prior to the business closing. But guess what... He didn't make it.

I'd give it zero stars if I could. I wouldn't even be submitting a review if uShip hadn't deleted my post to their Facebook page and then blocked me after I detailed their shoddy customer service when it comes to someone on their site stealing over $3,000 worth of property from me. That's the type of customer service you can expect to receive when your belongings are stolen.

On March 5,2017, I hired Perfect Shippers via the website uship.com to pick up furniture and boxes from my residence in Maryland on Thursday, March 16, and deliver them to Florida on Saturday, March 18.

The items were picked up by a driver named Mitchell in the early hours of Friday, March 17. The delivery was scheduled for the next day, Saturday, March 18. Mitchell assured me that the delivery would occur as scheduled the next day. I received no communication throughout the weekend despite several text and voicemail messages.

Late Saturday, I was told that the delivery would occur Sunday, March 19, which did not work as I was leaving Florida. Mitchell agreed to store my items until April when I would be back in Florida to accept delivery on Friday, April 21,2017.

Between Thursday, April 20 and Monday, April 24, I left Mitchell several text messages and left several voicemails and received no response. On the evening of Monday, April 24, Mitchell finally returned my calls with excuses. I asked him to return all items to my home in Columbia, MD. He confirmed that he would do so on Tuesday, May 2.

On Monday, May 1, Mitchell confirmed my property would be returned the next day. I received no communication from Mitchell on the expected delivery date. On Wednesday, May 3, after leaving several more messages, Mitchell told me that he had car trouble and was stuck in South Hills, VA.

After leaving several additional messages between Thursday, May 4 and Monday, May 8, Mitchell told me that he ran out of money and was unable to pay the mechanic's bill. He stated that he was in North Carolina getting money, and would deliver my property no later than Wednesday, May 10.

I've left Mitchell several additional voice and text messages, and once again have not received a response. Uship.com is currently investigating this company and will not provide full details to me. They advised me to file a police report.

Since that time, Mitchell has promised me about 15 new delivery dates. The last of which was supposed to be June 8. On Jun 21, he said he would provide me with yet another date.

So, yeah, I've been dealing with this for nearly four months now. I continue to call this piece of crap, because it takes all of 30 seconds to do.

Did I mention that this person's name isn't even Mitchell? I do know that he's a mental midget. Because, in the meantime, I've been able to locate this person through a combination of Google, Facebook, and Zabasearch. This person has managed to steal from other people through the uShip site, including vehicles. Yes, CARS!

I know where this person lives and works. And now, so do the police, both in Maryland and in his hometown. Because a warrant has been issued for his arrest. I doubt anything will come of it, but #uShip has been totally worthless in this matter. Their last email to me to was "The provider has been banned. Good luck."

So, yeah, avoid this site.

At the end of the day, it's my fault for not researching both the transporter and the terrible site and service that is uShip. The customer service throughout this entire ordeal has been poor. Poor communication, poor follow-up, poor initiative on refunding charges. Avoid this company. Avoid. Avoid. Avoid.

We are a Christian organization who provide living options and community services for the elderly. We were recently blessed with two new vans to assist in transporting our elderly residents to and from doctor visits and our wonderful senior outings. We decided to donate our old vans to our sister location in Missouri.
We Googled shipping companies and one of our first results was uShip. We liked the website and contacted the company on a Tuesday morning. UShip contacted us quickly and after a brief discussion we had a shipment scheduled for pickup on Thursday morning to be delivered that afternoon. Easy peasy, or so we thought.
Tuesday morning came and went with no shipper arriving. We contacted uShip and discovered that the truck driver does not actually work for uShip but is contracted to drive for the company. After several calls, uShip said that the driver was held up in traffic and should be here soon. That was acceptable so we waited patiently.
At about 2am a truck pulled in front of our assisted living quarters with the radio blasting some very offensive music. Our residents awoke frightened and confused. Our staff unlocked the front doors to investigate. They encountered an intoxicated man in a large truck with the name Harkey Transport stenciled on the door.
The Harkey Transport driver rolled down the window and began to slur some profanity laced version of English. He then opens the truck door and in an attempt to climb down, he kicks several pornographic magazines to the ground. According to my staff, these materials contained images of a pedophilia nature.
The staff asked the man to leave. The man began yelling and making threatening gestures frightening our staff and further traumatizing our residents. We finally locked our doors and contacted law enforcement. The entire event was a nightmare.
Shame on you uShip for sending a devil in the form of Harkey Transport to our door!