uShip

One thing most shippers may not realize, is that U$#*! does not require any proof whatsoever from carriers to register and start giving quotes and providing services. No background check either. Commercial cargo insurance costs at least double what a typical auto/truck insurance policy does, mine is $9,000/year with a perfect driving history. So, weekend warriors, anyone with a freakin mini van or an F150 or even a station wagon, can do it. It is completely on the shipper to do their own due diligence and check things like USDOT compliance and the proper type of insurance. Or even if a driver actually has a valid drivers license! So basically any meth/crack head can do runs for drug and beer money, which in turn hurts the hell out of legitimate & legal carriers! Ill admit that it is a brilliant business model... gobs of profit and no liability or responsibility at all!

I had some furniture moved and carrier quoted $600. Uship automatically marked it up with a "provider fee" I had to pay for total of $667. Okay, they're entitled to their cut. But at checkout, Uship website tacked on another 11% "service charge" for a total of 22% markup over what the carrier charged. That's a ripoff right there.

Carrier then delivered my items late, severely damaged one of them (when it fell off their truck at high speed). Carrier offered to kick back a few dollars to compensate, but shut down all communications after I released payment through Uship's website.

I later asked Uship about the duplicate charge of $67 and they copped an attitude, saying the "service charge" was plainly marked at checkout. Yes it was, but what about the mysterious 11% "provider fee" they tacked on before that? I emailed back asking them to send me the link on their website where it admits a 22% markup over what the carrier charges - surprise! No such disclosure.

Duplicate charges + late delivery + snotty attitudes = avoid at all costs and go directly with a shipper you or someone you know has worked with before.

I booked shipping thru Uship with this Unfortunate, No experience Shipper called T&Z Auto Detailing/Moving and Shipping. Uship does not check their shippers background or profile before promoting them on their list. So basically you have to do your own homework. Uship also has a hidden charges of Recommended Cargo Insurance which they will prompt you after everything thing is finalized, in this case you are confused and go with your guts because it is $98 extra then your shipping + tax. Unfortunately I did not took the Cargo Insurance and my 2016 Hayabusa motorcycle was damaged on both the side. When I call the Uship guys they said we can do anything as there was no Insurance purchased and shipper was not at all on the talking terms as they are not professional also not Insured. Take my experience and try to get a Insured private shipper Atleast you can talk to them and they will work with you straight.

Do not use this company i tried to get a car transported from A to B at a cost of £384 and he used a company name that was all legit. Garage contacted me to inform me the car hadn`t been picked up so i called the named company and they don`t even use uShip as a 3rd party to get work. I had paid the deposit of £80 and then had been given a bank sort code and account number and paid the remaining balance. My bank was really good and gave me a full refund and i also got deposit back from uShip but the fact they don`t vet any party using their website is a worry stay well clear please!

The delivery company for uShip delivered my broken items to a granite countertop company in the town of intended delivery with instruct to repair and deliver. (Yes, random!) The mover left town without completing paperwork and is now unresponsive. The corporate structure of uShip allows for fingerpointing and abdication of responsibility. Full of scammers at many levels.

Bakii/uShip Inc.
Let's be clear about something... I DID NOT GIVE YOU THE INCORRECT MEASUREMENTS! You could not fit my item because you waited for 2 days to pick up a table from another customer, and once you picked up that table you then realized that my item could no longer fit in your truck! The failure to be able to transport my item was because of you, not me. I gave you the correct measurements and even sent you the pictures and you said it would be no problem. Then YOU postponed the delivery for 2 full days while you waited to pick up someone else's table!
How about you take ownership of your bad business decision, apologize for it, and be done with it, instead of lying and giving bull$#*! feedback about what actually happened. You would get a lot more respect if you owned up to your own mistake and bad business decision.
Fortunately for me, I rescheduled with another carrier who picked my initial item up as well as another one I added, on the dates that he said he could do it. They were delivered on time, safely wrapped and transported from NJ to FL. They were tremendous and professional! It's a shame that you try to justify your business shortcomings by lying about customers you deal with. I really hope this gets posted on uShip. You should be ashamed of yourself writing a lie as a response to a negative review. Act like a responsible adult and own it!
Best of luck in your future endeavors.

When you look for options like Uship, you are expecting better rates and a good customer service, but this is not the case. I needed to send some packages within Canada, and when you compare the pricing with other well-known companies, it was actually more expensive. This makes no sense. This was my experience, so I would not recommend Uship.

The buyer used them to transport a non-running 1952 chevrolet deluxe from Kansas to California. I live in a rural residential are about 3/4 mile off of blacktop with gravel road access. Told them they'd need a winch to pull it on. Two months later they still haven't picked it up. Waiting until late at night for them to come only to get a call saying they can't due to mechanical failure. Ok fine pick it up next week. No call until a week later on a Sunday asking if I'm "open"...? It's residential so come pick it up. Then another dispatcher calls asking if I have a tow truck or forklift to load it? WTF, is this company using paper notes for keeping the instructions? Do not use this company because the buyer is going to soon have to buy back the vehicle at an auction because I will be done with it on my property!

DON'T USE THEM! I scheduled a shipping through them on 6/11, using Tempus Logix. Shipping was supposed to occure between 6/11 and 6/16. My credit card was charged 6/11. Car was never picked up and recieived a phone call saying they needed another week, I told them I would find my own company, which I did. Funds were not released back in my credit card by uship until 7/9. These companies get your money and then shop yhour shipment on central dispatch for a fraction of what they are charging you, in hopes of making a huge profit, and when no actual carrier picks up the shipment your vehicle just sits there. Would rate at zero if I could.

Be careful of this company, it uses carriers that have found a way to avoid responsibility for how it transports. They also use a company called roanoke for additional coverage that finds way not to cover damages.

I shipped a perfect condition motorcycle and got it damaged. Here it is months later and nobody holds responsibility.

I would not ship junk with this company, their carriers have no respect for your property. USHIP is not reputable.

This website either is fully a scam or it doesn't screen who it allows to make bids. I would/will NEVER consider using a site like this again. A company made a bid and canceled the day they were to arrive. I had scheduled with the company over a month in advance to move across the country.

I then tried to used uship.com and again another company was fraudulent and tried to scam me. The company was aggressive and threatening.

Don't waste your time or sanity trusting this site.

You will never pay what you're quoted. They compete for a low rate then add on extras later. This has happened more than once with them saying weights are off, residential vs commercial when absolutely all the details were given. We have a pallet scale. I would avoid using uship at all costs they will not stand behind their customers at all.

Uship is not a good company to either ship with or to be a transporter with! They will give you as a transportation company their own false rating and will deny you the right to allow your customers to see your own true company ratings or. Potential's! (Ultimately destroying your revenue) They DO NOT CARE about any one but themselfs! $1000 bid mean $700 in the transporters pocket $500 in uships pocket! If you are in Canada needing a hotshot company & would like access to multiple Canadian hotshot companies, reputable companies chech them out on Facebook at Wesrern Canada hotshot services and jobs. We all would be more then happy to help with you're shipping need without all the uship fees, Means cheaper freight shipment for you.it's funny how uship tells one that in this writing a review up on uship that if you write false information or false disclaimers that that is against the law but it's OK for them to do it! Uship tea kettle calling the pot black! Uship is very unprofessional on all aspects of the company. I don't want to give them any starts but uship makes you have to give them at least one start with a negative review! Lol

The beginning of March we contracted to have a machine moved from Mississippi to Washington. We paid our deposit and never heard from them again. I have called multiple times only to get nothing. I spoke with the owner he claimed nobody had been working due to having covid and was in the hospital mind you during this time they were out is when we had spoke with them multiple times prior to our deposit. They actually sent us our contract during this time. Since speaking to the owner they refuse to take our calls. When I do get through to someone all they tell me is someone will get back to me. Do not send money to this company. We would like a refund at this point as we have already had another outstanding company ship our machine.

A driver accepted a job to pick up and deliver a desk. I gave him a 2 week window. We're now 3 weeks out and he's missing in action. Basically, he no longer wants the job but he will not cancel it because it will count against him. If I cancel the job, my review of him will not be in his regular reviews or affect his review rating. It will be in a separate pool of reviews listed in "cancelled jobs" (which no one looks at). So, under uShip's policy, a driver can simply refuse to deliver any job he no longer wants (and wait for customer to cancel it) and it won't affect his rating on uShip. This is a HUGE flaw in uShip's policy. What could be worse than a driver who fails to respond to a customer or deliver an item, then refuses to cancel the job knowing it will affect his rating? If I cancel the job, it simply reflects on me, but it's the driver who failed on his end and his failure to complete the job won't affect his reviews. Terrible system which does not oblige or encourage a driver to follow through if he finds a better paying job or just decides he no longer wants to follow through on his obligation. UShip needs to change this system of leaving reviews and hold drivers accountable. Until it does, drivers will simply blow off any job they change their mind about, even after a customer has waited weeks for a delivery. Terrible policy that encourages drivers to do whatever they feel like doing. Drivers need to be accountable the way they are with any other shipping service.

Race to the bottom rates get what you pay for
To much bottom feeders use this site not worth the hassle bidding lower and lower
Site then will not let you place a bid of say 710 on a 715 load and says must be lower that 690
But they don't tell you they take 20% of the profit of that 690 if that's accepted
I've used this site once before made nothing and tried to use it again but same result
If your an auto transporter stay away from uship you will make no money
And if your a customer im sure the type of auto shippers will be the illegal ones, uship don't check for insurance or proper authority you could give them any dot number and your singed up
Support does not exist and good luck trying to get a damage claim

Higher charges than industry standards to both the person shipping and the person delivering.
When an issue arrives uShip provides poor service on trying to resolve an issue but still takes their portion. Worst experience with a company I have had.