uShip

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Reviews

Write a review
3.2
Reviews 345

Australia
1 review
1 helpful vote
Follow DELL R.
Unfollow DELL R.
Share Review
Report Review

BEEN RIPPED OFF FOR $7500 FROM USHIP. OWNER OF THE CAR IS TODD SYMONDS. IM SO ANGRY ATM. HOW CAN I GET MY MONEY BACK. ANYONE WHO CAN HELP OR POINT ME IN THE RIGHT DIRECTION,,

Date of experience: December 21, 2022
California
2 reviews
2 helpful votes
Follow SANDI G.
Unfollow SANDI G.
Share Review
Report Review
Amazing experience
November 11, 2022

From start to finish this was an amazing experience. We have never done this before and were SO incredibly fortunate to find UShip and our driver Dana Anderson, who made this experience stress free. I am very impressed with not only his service, but the ease of use of the app.

Date of experience: November 10, 2022
Washington
1 review
0 helpful votes
Follow sumeet s.
Unfollow sumeet s.
Share Review
Report Review

Don't pay any advance moreover ask them there physical address as google is showing 205 e riverside drive Austin tx but they are not there and how come they have not update there address, it's a question and not even telling on the support email

Date of experience: October 26, 2022
Pennsylvania
1 review
0 helpful votes
Follow Kevin Zimmerman Enterprises LLC K.
Unfollow Kevin Zimmerman Enterprises LLC K.
Share Review
Report Review

They allow any unlisenced, uninsured, un qulified driveer on the load board, the will pick the item up and keep it and sell it for cash, get a new email and phone number and do it agin. FGound out later the same thing happened to my old neighbor.

Date of experience: October 25, 2022
California
1 review
1 helpful vote
Follow Nona M.
Unfollow Nona M.
Share Review
Report Review
No Show/Scam Lost our money
October 4, 2022

We booked with Yasmin & Hector Escobedo, *******014, on 9/19/22. After requesting cash down payment of half the cost, they delayed pick up date every few days, then were a no show. Now I am trying to get my refund, and they hang up on me and/or do not pick up. SCAM -- DO NOT USE THESE PEOPLE! I would give 0 stars, but you have to give 1 at a minimum.

Date of experience: October 4, 2022
Georgia
1 review
0 helpful votes
Follow Bruce H.
Unfollow Bruce H.
Share Review
Report Review
First-time shipping large goods was very easy
September 15, 2022

This was my first time shipping anything this large - a 12-seat shuttle bus I purchased as an auction in Orlando, FL and I needed trailed up to Atlanta, GA.
The process of listing my shipment, getting quotes from prospective service providers, asking & answering questions, and selecting & paying for the service was very easy through uShip.
When I have another large item to ship I'll definitely consider using uShip again.

Date of experience: September 14, 2022
Ohio
1 review
0 helpful votes
Follow Sami S.
Unfollow Sami S.
Share Review
Report Review
Very bad service
August 31, 2022

At the beginning they gave us a quote but then they changed it and they did not stick to their word and they depend on bad companies they just delay the delivery I don't advise anybody to work with them

Date of experience: August 31, 2022
Texas
1 review
0 helpful votes
Follow MICHAEL H.
Unfollow MICHAEL H.
Share Review
Report Review
Suspended my account
August 30, 2022

No explanation, no apologies. I have used uship over and over without issue. They then decided to suspend my account. Won't discuss it with me at all. Simply amazing.

Date of experience: August 30, 2022
Florida
2 reviews
2 helpful votes
Follow Jay S.
Unfollow Jay S.
Share Review
Report Review
Uship site not user friendly
July 28, 2022

It does not take much for these people to kick you of their site. The site has a flaw, because for some unknow reason Me as the customer typed or express something which cause their site security team to permanently band and delete your account with out telling you why. This is their way. To go further they will send an e-mail stating do not call. So in other words you are out and have no idea of what you did to offend them. SHIPLY is the best site, user friendly to go on. I got my truck shipped next day.

Date of experience: July 28, 2022
Canada
1 review
0 helpful votes
Follow Gabrielle C.
Unfollow Gabrielle C.
Share Review
Report Review
Be Careful of the Mover you Choose
July 22, 2022

The first two times I used BVG Hauling Ltd, which were decent experiences. The third time I used JC Mover of Mississauga (Joseph Carron) and boy, was it a nightmare. Initially, Joseph and I signed an agreement. He also requested for us to take a picture of our driver's license if we were stopped by the OPP. The day of the move he arrived 1000hrs instead of the scheduled 0800hrs. When he arrived to my new address, he basically left my possessions outside the front door of the building or in the front lobby for me to bring to my apartment. No care was taken to safeguard my items. My stereo surround system was left outside along with boxes. My bookcase, clothes chest and bookcase were taken apart. Miscellaneous items were broken or missing. I never encountered such unprofessionalism. Stay far away!

Date of experience: July 22, 2022
Michigan
1 review
1 helpful vote
Follow Peter O.
Unfollow Peter O.
Share Review
Report Review
UShip makes too much money
July 21, 2022

UShip charges their drivers unbelievably high delivery fees, usually 20% and now they charge their shippers a minimum of $24.99 or over 10% of total shipping to their customers. They NEVER pay the drivers on time so many of the delivery cost are up to their drivers to pay themselves. UShip management are very greedy and need to be put out of business. They are a horrible company!

Date of experience: July 21, 2022
Canada
1 review
4 helpful votes
Follow Rob F.
Unfollow Rob F.
Share Review
Report Review
Outfit is a joke
July 16, 2022

Hired them to haul equipment for me. And I'm at 3 weeks past delivery date as of now and still nothing... I've started a claim with the complaint department and for the last week all I can get is oh. An executive will call... I can't even get info on the driver or where abouts of my equipment. I've lost an average Joe's annual income not having this equipment and that's the best uship can do? Save the BS and you're money people. Do not use uship. Online booking company that doesn't care about it's clients

Date of experience: July 16, 2022
Canada
1 review
0 helpful votes
Follow Joana Barbara B.
Unfollow Joana Barbara B.
Share Review
Report Review
Not. A reliable company
July 16, 2022

Uship works with 3rd party company and they do not take care of your shipping, they just do a bridge between you and the shipping company, if something goes wrong they do not help and in my experience, they are also overcharged. They don't use trustful 3rd party company as the one they provide to me I am request an invoice for over a month and they are not sending it to myself.

Date of experience: July 16, 2022
Delaware
3 reviews
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Share Review
Report Review
My new favorite service
July 6, 2022

This is a much need service these days and you guys are doing a great job. Promaster Eddie was the best. I will be back I am sure.

Date of experience: July 6, 2022
South Carolina
1 review
0 helpful votes
Follow Melissa S.
Unfollow Melissa S.
Share Review
Report Review
Great provider for any transportation
June 24, 2022

Got my puppy delivered to me in a very decent price and time. Very much appreciate the company for giving me the opportunity to adopt her and get her home safely.

Date of experience: June 24, 2022
Washington
1 review
0 helpful votes
Follow Henry H.
Unfollow Henry H.
Share Review
Report Review
Uship sucks!
June 10, 2022

Not only do they charge huge fees (up to 35%) but they have no way to prevent a shipper from giving a bad review when it's totally bogus. Carriers are discriminated against and they keep lowering the prices as they compete for business. It should be just the opposite. Shippers keep bidding up to get carriers! The whole trucking business is run that way. As a carrier with Uship you keep lowering your $ trying to get a load which could take days. Trucking load boards are quick and the $ is listed. Uship sucks for many reasons! I had 2 Uship accounts. Don't use their service.

Date of experience: June 10, 2022
North Carolina
1 review
4 helpful votes
Follow Never A.
Unfollow Never A.
Share Review
Report Review
License to Steal
June 5, 2022

Only use uShip if you'd like your item to be stolen. It's nothing more than a hub for criminals to select what they want to steal from a list. Then they just go pick it up. It should be called WeSteal.

Date of experience: June 5, 2022
Florida
1 review
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Share Review
Report Review
Misleading Pricing
April 4, 2022

UShip service has wasted a lot of my time and that of the respondents to my listing. HERE IS WHY. I am in Canada and my delivery is completely in Canada and the companies that responded were all in Canada, BUT on the uShip site all the quotes were shown in US dollars without any indication as such. So, when I went to accept a quote, I was shocked to find that the real price was 25% more than I had expected. I consider this as fraudulent.
To add insult to injury, I went to their contact web page and filled out a complaint only to find out that their SEND button does not work.
I WILL NEVER USE THE uShip SITE AGAIN.

Date of experience: April 4, 2022
Illinois
2 reviews
1 helpful vote
Follow steve b.
Unfollow steve b.
Share Review
Report Review
Beware
March 11, 2022

Meisner Transport wants money up front then does not transport, and cant get your money back, they will not call you back, he uses several different company names,, Josh Meisner Moore ok watch for that name also he eays in lives in Alamosa Colorado

Date of experience: March 11, 2022
GB
1 review
1 helpful vote
Follow Maria Cristina P.
Unfollow Maria Cristina P.
Share Review
Report Review
No delivery
March 7, 2022

They say I was scammed, so I guess I will hardly accept for another person to deliver something to me using this website. Very unhappy experience. Seems so easy for scammers to use, and no help to rectify afterwards.

Date of experience: March 7, 2022

From the business

Business History

  • 512-265-6161
  • Austin, Texas, United States
  • Founded in 2003