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I have been using usgobuy.com since 2017 and I must say that usgobuy is the top and best rated package forwarder in the market! They have done 100+ shippings for me. Customer Support is 5 star! Package ships within 24 hours as expected. Very Cheap shipping services.
Overall a 5 star Rating!
I love using USGOBUY for shipping my items because I live in the Turks and Caicos Island, shipping with them is really convenient for me.
Not to mention they have great customer service, as I accidentally did not put a correct number on my address and I emailed them, response was quick and the representative was professional.
I have used them for a few years now. Very satisfied with their service. Good shipping rates and customer service.
Reliable service that is affordable and fast. Chat function allows communication with a staff member throughout the day.
I have any mailbox in USA and the most cheapest and convenient is for long Usgobuy.
100% professionals, very nice communication and the best thing is that you can declare the value of your products (very necessary for fees).
I recommended Usgobuy (especially for Latin and South America)
Bought the item for me, and send it to me, and everything went good.It is the level of service that is expectd from every service who espect itself.
USGOBUY does exactly what advertised. No hidden services or fees.
And you get 65 days free storage and free products consolidation (we are talking about real consolidation=removing products' old shipping material and placing them safely in a new box).
Add to that, competitive shipping prices and services (not many will offer you USPS first class or priority for international shipments like they do).
Highly recommended.
USGoBuy is a feature-rich shipping service provider.
Their choice of shipping couriers is robust with each offering unique services and pricing, thereby ensuring that customers can make strategic and informed decisions.
Customer service is highly responsive, providing timely solutions when requested and also relevant news about their services when available.
Recommended.
Their support make me feel safe.
Nice communication and quick response.
I will keep using their service.
Rates are fair and shipment is fast. Package consolidation is excellent and they take good care of the packaging. Only complaint is that they charge an estimate fee before consolidation that is higher than the final price, so you have to pay in advance for them to reimburse you later.
Great service, fair rates, with a full sense of customer satisfaction and very punctual in terms of deliveries.
USGOBUY, do a great job. Even when the customs need more document, USGOBUY is fast in replying my questions online and do great wrapping and shipping. It is worth the money and I will continue using it.
Amazing service, fast shipping, inexpensive fees, so good! Love the customer service, and a cheap way to buy from US
I gave 4 stars as the website is not intuitive enough and makes feel insecure, other than that I am finding this freight forwarder USGObuy extremely reliable, economical and trustworthy. I've shipped several times to Australia and I have never had a communication issue unlike MyUS, who are very combative in my experience (probably a bigger merchant). If you have a question their customer service has always satisfied my query. All the above could change of course but I've been using them for close to a year and I will continue to do so based on precedent.
Cheap and fast.
I needed to ship a small hard to get item from US to Canada however when comparing all other forwarders, they often charged 2-3x more.
UsGoBuy had the cheapest rate including tracking and there was zero issue with my order.
Everything was handled (received, repacked and shipped) in just a few days and it was during the pandemic as well.
Always great service! High performance! The shipping cost is also cheap, which is helpful. I will use it forever.
Highly recommended. Easy transactions.
Competitive prices and good, prompt communication. They refund difference of total shipping cost if rate is over charged by adding it as credit to your account to be used on your next package/ shipment.
Been using usgobuy for past year now, just advanced to silver membership after 1K+ spent on shipping. In total only 1 parcel lost (15km from home) and 3 damaged. ALL cases were handled professionally and insurance refunded. All other parcels arrived on time, vwell repackaged - excellent customer service.
Great dealership, excellent experience, offers, accuracy and speed to complete the tasks, and their prices are good
Excelente servicio de atención al cliente y han mejorado bastante el empaquetado. Servicio muy recomendado!