USGoBuy

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Kuwait
1 review
0 helpful votes
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Excellent Service
December 28, 2021

They have Great Rates, Excellent customer service, and they follow any packaging requirement provided.

Date of experience: December 27, 2021
Canada
1 review
0 helpful votes
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Great
December 28, 2021

Great service, and speedy delivery. I have been using this company to ship things to Canada and I highly recommend it.

Date of experience: December 27, 2021
BO
1 review
0 helpful votes
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Amazing experience
December 28, 2021

I have been with the dervish for four years and they have never failed to deliver me a package, it is fast and efficient, I highly recommend it.

Date of experience: December 27, 2021
Chile
1 review
0 helpful votes
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Excelente servicio
December 27, 2021

Utilizo usgobuy desde hace varios meses, lo recomiendo! Soy de chile y es mucho mejor que las casillas locales de mi país.

Date of experience: December 27, 2021
Kuwait
1 review
0 helpful votes
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Very good site
December 27, 2021

Very good site and It's been years since I have been with this company such great services for every body

Date of experience: December 27, 2021
Lebanon
1 review
0 helpful votes
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Serious Company
December 27, 2021

Ive been using USgobuy since 2 years, perfect and serious company to work with.
Good shipping rates

Date of experience: December 27, 2021
PS
1 review
0 helpful votes
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Great
December 27, 2021

I have been with them for years and they're great trustworthy, helpful and good to go with... I highly recommend

Date of experience: December 26, 2021
New York
1 review
0 helpful votes
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Trust and AAAAA services
December 27, 2021

I used this company services over 6 years and happy to recommdation to others, beacuse I send many goods from us to other counries by use this copany, and all safey delivery without any issue, so many thanks.

Date of experience: December 26, 2021
Germany
1 review
0 helpful votes
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I have been using the service of this company for about 6 years
And in general, I did not have a serious problem
Everything is done according to routine
Packages are updated day by day
Packaging is done between one to two days depending on the amount of packages
Packages are sent to the destination on the same day
Their support is good and they are following up on the problem. After solving the problem, they will respond by email

Date of experience: December 26, 2021
Qatar
1 review
0 helpful votes
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USGoBuy is the best so far...
December 27, 2021

I advise everyone to try their services and you will not regret it, they didn't let me down ever, the people of this company very helpful.

I have been using shipping forwarding services for more than 15 years, tried several companies, and I found USGoBuy is the best so far: free subscription, convenient location of their company with no taxes on purchases, reasonable shipping rates.

I hope they continue this approach and do not change it.

Date of experience: December 26, 2021
Chile
1 review
0 helpful votes
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Very good service
December 27, 2021

Of the best forwarding services I have used, very easy to understand and the postservice is really good

Date of experience: December 26, 2021
Indonesia
1 review
0 helpful votes
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100% Trusted!
December 26, 2021

Been using this service for couple of years, very good service, reliable, 100% trusted, quick response from the admin team, good job done!

Date of experience: December 24, 2021
Mexico
1 review
0 helpful votes
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Excellent Service
December 24, 2021

Excellent service. I have not had any problems with my shipments and everything has arrived on time despite the fact that it is an international service.

Date of experience: December 23, 2021
South Africa
1 review
0 helpful votes
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Eight years of great service, no joke
December 24, 2021

The most reliable and professional in the industry. More than eight years of excellent service and still counting. Thank you, Monica and the USGoBuy team.

Date of experience: December 22, 2021
Italy
2 reviews
0 helpful votes
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UsGoBuy
November 2, 2021

Everytime I have shipped my box throught them, i did not get any trouble. Fast to receive and senza to final destinazione. Amazing.

Date of experience: November 1, 2021
Israel
1 review
0 helpful votes
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Great service
October 1, 2021

I work with USGoBuy for over a year and many shipments. Their consolidation service is great and prices are good.

Date of experience: September 30, 2021
Bangladesh
1 review
0 helpful votes
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USGOBUY great service
September 29, 2021

Their service is quite good so far, using them for several years and never had any issues... only recently the DHL cost is prohibitively expensive; I'd suggest USGOBUY to use TNT or similar...

Date of experience: September 28, 2021
Japan
1 review
0 helpful votes
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The best company for shipping
September 24, 2021

I love usgobuy. This is the best way to shipping items from USA to Japan.
Excellent service and speedy shipping!
Enjoy!

Date of experience: September 23, 2021
Japan
1 review
0 helpful votes
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I just talked to the customer service trying to find out who they exactly were before I decided to switch a service from another ship forwarder. If I can give them negative rating, I would, and they deserve no star! I have saved two transcripts of the conversation. I have tried to clarify my concerns by asking them what happens when a package reaches their warehouse as Delivered in the USPS, as well as Seller's tracking system (which is very accurate to be honest with one or two rare mistake that happened to me in my 10 years of importing goods from the US). The customer service stated "We do not reach out to USPS as well as any other shipping company, and we do not compensate packages that are lost in our warehouse". I asked why don't they compensate as that is not right, and their reply was "We are so sick of USPS and Amazon and even though we told many times to USPS not to leave packages at the gate, they do it anyways! And we rather lose customers than we talk to USPS or Amazon."! Unbelievable level of customer service and their replies. I have NEVER heard in more than 10 years importing goods several times a week from the US that a ship forwarding company leaves customers merchandises exposed for theft and they lack securities. I asked don't they have cameras as a company as I had never heard of this from any reputable shipping company, and their response was "Yes we do", then why did they say that? They are like criminals! I asked what proof they have to accuse shipping companies and Amazon and how can they prove they didn't lose customers packages in their warehouse (which happens on rare occasions and most of the time it turns out it is in a wrong suite#). They said they don't have any! Be prepared that if you are the victim of so called "theft" and ill-relationship they have with USPS, you can expect ZERO customer service, and they will kick you to a curb to rot for you to lose the $$ you spent on merchandises as well as shipping fee. The customer service people don't even have ID or name identifier which is so shady! First of all, any shipping company even USPS which is known to be horrible for regular consumers or delivery to private homes, it is VERY RARE for corporate B-B relationship as USPS usually takes business relationship quite seriously than if they were to deliver to someone's private home, as the volume is so high., I mean are they kidding me? The shadiest of all ship forwarding company I have screened so far up to this point, and I have talked to 10. Stay as far as possible for these scam artist-like company!

Date of experience: September 14, 2021
Monica W. USGoBuy Rep
over a year old

I am sorry but we cannot check your membership on our website based on your name and email.
You can check our insurance & claims terms on our blog http://blog.usgobuy.com/insurance-claim.html
If your package is lost in our warehouse before shipping to you, we will refund you the lower one of declare value and invoice within 3 business days.
The following situations are not covered by insurance and claims: The couriers(particularly USPS) may send your package to another address by mistake, but it still shows delivered in their website. In this case we can assist to investigate your parcel with the couriers, but won’t make compensation to you.
Thank you.

Japan
1 review
3 helpful votes
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The most unpleasant service ever
September 1, 2021

Not even worth one star. They'll charge you an extra shipping fee once again, even though you already paid for your package, using them as a hostage! And you need to pay cancellation fees, even if it is because of their "extra shipping charge after the payment"! Like other comments, DON'T BE THE NEXT VICTIM.

Date of experience: September 1, 2021
Monica W. USGoBuy Rep
over a year old

I am sorry but we are unable to ship your shipment with YAMATO TRANSPORT because package is oversize. After talking to you, we have returned your parcels to the vendor with UPS #1Z4E30039015746997 and 1Z4E30039005860784 free of charge.
We apologize for any inconvenience this may caused to you.