US Birth Certificates

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US Birth Certificates

4.4

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From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


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US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 16 days

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5,393 reviews

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Illinois
2 reviews
0 helpful votes
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Fast and efficient
February 15, 2024

Everything worked out great. I was able to receive the information that was needed in a timely manner.

Date of experience: February 15, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Donald,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Lelie

USBirthCertificates Team

Ohio
1 review
0 helpful votes
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Birth Certificate for passport
February 15, 2024

I received my birth certificate in a timely manner

Date of experience: February 15, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Charlotte,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lelie

USBirthCertificates Team

Virginia
1 review
0 helpful votes
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Got here super quick
February 15, 2024

Order it and got here in 3 days. Super happy with how it turned out

Date of experience: February 15, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Kevin,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Lelie

USBirthCertificates Team

Michigan
3 reviews
0 helpful votes
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Great job! Fast and easy!
February 15, 2024

So far so good...just submitted payment. Update- delivered in a very timely manner! Very satisfied!

Date of experience: February 15, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Patrick,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Lelie

USBirthCertificates Team

Portugal
1 review
0 helpful votes
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Impressed by the customer service at every step! From helping with queries to ensuring my birth certificate arrived on time, the team was fantastic. Their dedication to customer satisfaction sets them apart.

Date of experience: February 12, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Jamie,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Illinois
1 review
0 helpful votes
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Your instructions do not display entirely
February 11, 2024
Updated review

It was slow, but efficient. I must type more characters. You don't want honest and exact, you're asking for babbling. This takes away from my first comment.

Date of experience: February 11, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Georgia,

We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us.

Please contact us so we can address any concerns you may have through this link: https://www.usbirthcertificates.com/contact-us

We are here to help and improve.

Sincerely, Selena

USBirthCertificates Team


So far, this has been an easy process for a "not so...
January 21, 2024
Previous review

So far, this has been an easy process for a "not so tech savvy person"

Date of experience: January 21, 2024
Texas
1 review
0 helpful votes
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Fast service
February 10, 2024

After placing my order I received my birth certificate within 1 week.

Date of experience: February 10, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Jamara,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

California
1 review
0 helpful votes
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Birth certificate
February 8, 2024

Was very easy and self explanatory. Needed certified copy of birth certificate fast. Was very pleased

Date of experience: February 8, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Marjorie,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Massachusetts
1 review
0 helpful votes
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Fast and efficient!
February 6, 2024

Ordered my birth certificate and it was delivered later that week. Would definitely use again if needed.

Date of experience: February 6, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Julia,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Texas
1 review
1 helpful vote
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Bunch of thief's!
February 11, 2024

This company charge me 51$ to send me a application where i have to print out and write another check for 30 dollars and make a trip to the postal service to send it to NY. I could of just went on ny state website and print out the form for free and just pay the 30 dollars. It says just do everything from home on the website, not rip me off for a 51 dollar piece of paper telling me to go to the post office! This company is horrible and just take your money!

US Birth Certificates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Nicholas,

We are sorry to hear about your experience. Our goal is to provide a transparent and trustworthy service to our customers.

We apologize if there was any miscommunication regarding the pricing details. We value your feedback and will use it to enhance our processes.

Please share your contact information with us, and we will personally ensure that your concerns are addressed promptly.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

Thank you for your understanding.

Best regards, Selena

USBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
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Easy to do
February 2, 2024

Application was easy to complete. Thought it was a bit expensive, $80 for the application and then $20 to records department.

Date of experience: February 2, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Janice,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Virginia
1 review
0 helpful votes
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Just in time!
February 2, 2024

Great to have a option for a rush order when your new job is counting on it in a couple days

Date of experience: February 1, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Wade,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Selena

USBirthCertificates Team

Texas
1 review
0 helpful votes
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Your application was extremely easy to navigate. Very user friendly.

Date of experience: February 1, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Thomas,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

California
1 review
0 helpful votes
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It was an easy process to follow. I filled out the info online and paid extra so that people in the know could make sure the right steps were taken.

Date of experience: February 1, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Mary,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Oregon
1 review
0 helpful votes
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The system worked well for me, but the highlight was the courteous, pleasant and efficient representative who handled my phone call to check on progress and give ne an estimation of receipt. Thank you!

Date of experience: January 29, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Sharon,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

California
1 review
0 helpful votes
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Good method
January 28, 2024

Very expensive

Easy and fast...but rather expensive

Date of experience: January 28, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Marsha,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

California
1 review
0 helpful votes
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I got what I needed.
February 23, 2024

I wish I had found VitalCheck first, I could have saved almost half the price... their receipt was included in my order.

US Birth Certificates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Thomas,

We sincerely regret that you had a bad experience with our service at USBirthCertificates. We strive to provide excellent service to all our customers. We appreciate your feedback and are committed to addressing your concerns and taking the necessary steps to rectify any errors.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

Sincerely, Selena

USBirthCertificates Team

Arizona
1 review
0 helpful votes
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Birth certificate
January 25, 2024

Ordered on Thursday and I got it on Monday. Super fast.

Date of experience: January 25, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Brady,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Colorado
1 review
0 helpful votes
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Fast
January 24, 2024

Amazing and super fast only took a week to get here

Date of experience: January 24, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Jennifer,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lily

USBirthCertificates Team

Texas
1 review
0 helpful votes
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Quickly
January 24, 2024

Grateful that it's simple the workers were nice and friendly

Date of experience: January 24, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Vonnie,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lily

USBirthCertificates Team