US Birth Certificates

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of US Birth Certificates

US Birth Certificates

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


How would you rate US Birth Certificates?
grey stargrey stargrey stargrey stargrey star

US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
130
This company responds to reviews on average within 16 days

Instant Feedback

5,405 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
Follow Terry A.
Unfollow Terry A.
Share Review
Report Review

Arrived sooner than expected
January 23, 2024

Quick and efficient service! Applied for my birth certificate online, and it arrived sooner than expected. The hassle-free process and speedy delivery were impressive. Highly satisfied!

Date of experience: January 23, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Terry,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

Oregon
1 review
0 helpful votes
Follow Linda U.
Unfollow Linda U.
Share Review
Report Review

Efficient service
January 23, 2024

This was an easy process from beginning to end. Fast service

Date of experience: January 22, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Linda,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Leyre

USBirthCertificates Team

North Carolina
1 review
0 helpful votes
Follow Shannon D.
Unfollow Shannon D.
Share Review
Report Review

Amazingly fast
January 22, 2024

Amazingly fast and hassle-free! Ordered my birth certificate online, and the whole process was unbelievably quick. Received the document within days. Superb service!

Date of experience: January 22, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Shannon,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

Washington
1 review
0 helpful votes
Follow Bambi T.
Unfollow Bambi T.
Share Review
Report Review

Was easy
January 22, 2024

Quick and Easy. A bit expensive though. Received promptly.

Date of experience: January 21, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Bambi,

Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.

Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.

Best regards, Leyre

USBirthCertificates Team

Texas
1 review
0 helpful votes
Follow Kathleen I.
Unfollow Kathleen I.
Share Review
Report Review

FIRST RATE SERVICE
January 19, 2024

Could not have asked for more prompt and accurate service…
Thank you so much.Reasonable

Date of experience: January 19, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Kathleen,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

New York
1 review
0 helpful votes
Follow Jack I.
Unfollow Jack I.
Share Review
Report Review

Real easy
January 19, 2024

Real easy to get and the process is simple to which they explain very well

Date of experience: January 19, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Jack,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

Missouri
1 review
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

Review of Birth documents
January 18, 2024

It was completed in a timely matter and it was easily accessible

Date of experience: January 18, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Linda,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Leyre

USBirthCertificates Team

Colorado
1 review
1 helpful vote
Follow Frederick S.
Unfollow Frederick S.
Share Review
Report Review

You guys are awesome!
January 18, 2024

My experience in dealing with your services was greatly appreciated,because it was done in such a quick and timely fashion. Received my my birth certificate a few days before I was scheduled to receive it which was impressive because honestly I was expecting for it to be late and fact that it was I'm surprised but at the same time thankful. You guys deal with such urgency and professionalism.Hats off to you all continue the great work.

Date of experience: January 17, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Frederick,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lizzie.

USBirthCertificates Team

New York
1 review
0 helpful votes
Follow Yvonne M.
Unfollow Yvonne M.
Share Review
Report Review

Exceptional service!
January 17, 2024

Rapid response and delivery! Needed my birth certificate urgently, and the online application was a breeze. Got the document delivered in no time. Exceptional service!

Date of experience: January 17, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Yvonne,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Anne

USBirthCertificates Team

Maryland
1 review
0 helpful votes
Follow Claude Z.
Unfollow Claude Z.
Share Review
Report Review

CEM Birth certificate
January 13, 2024

Awesome Service! The process is very easy and the response is Quick.

Date of experience: January 12, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Claude,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Erin

USBirthCertificates Team

Wisconsin
1 review
0 helpful votes
Follow Catherine D.
Unfollow Catherine D.
Share Review
Report Review

Apppreciate the ease and speed
January 10, 2024

Very happy with the service in receiving what I requested

Date of experience: January 9, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Catherine,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

California
2 reviews
0 helpful votes
Follow Maureen V.
Unfollow Maureen V.
Share Review
Report Review

Not Happy
January 16, 2024

Why would we have to pay again to get the birth certificate when we already paid you to get it? I wouldn't know how much it would cost to send off for it. I want a refund.

US Birth Certificates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 9, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Maureen,

We sincerely regret that you had a bad experience with our service at USBirthCertificates.

We strive to provide excellent service to all our customers. We appreciate your feedback and are committed to addressing your concerns and taking the necessary steps to rectify any errors.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

Sincerely, Selena

USBirthCertificates Team

Wisconsin
1 review
0 helpful votes
Follow BETTY S.
Unfollow BETTY S.
Share Review
Report Review

A bit confusing, but hope all you needed got through!
I thought you would need my WI DL #, but I didn't see a place to enter it. Thank you!

Date of experience: January 8, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Betty,

We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory.

Your feedback is important to us. Please contact us so we can address any concerns you may have through this link: https://www.usbirthcertificates.com/contact-us

We are here to help and improve.

Sincerely, Selena

USBirthCertificates Team

Washington
1 review
0 helpful votes
Follow Hernan I.
Unfollow Hernan I.
Share Review
Report Review

Great service
January 5, 2024

Great service fast and reliable took me only 5 minutes to do all the paperwork

Date of experience: January 5, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Hernan,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Selena

USBirthCertificates Team

Mississippi
1 review
0 helpful votes
Follow Austin Y.
Unfollow Austin Y.
Share Review
Report Review

It's smooth and fast
January 3, 2024

Need help knowing ahead of time if I messed up the certificate

Date of experience: January 3, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Austin,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Selena

USBirthCertificates Team

New Hampshire
1 review
0 helpful votes
Follow Donald J.
Unfollow Donald J.
Share Review
Report Review

N/a
January 1, 2024

N/a I dont really care to comment, please dont ask more

Date of experience: January 1, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Donald,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

North Carolina
1 review
0 helpful votes
Follow Monica U.
Unfollow Monica U.
Share Review
Report Review

Cost
January 8, 2024

The cost of the site I used was deceiving and way to high and when I tried to cancel the order a couple hours later they said it was to that they had already sent the order in.

US Birth Certificates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Monica,

We appreciate your comments, as they help us to improve. We regret that we did not meet your expectations on this occasion. We will take your comments into account in order to continue improving.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

We appreciate your understanding and look forward to the opportunity to serve you better in the future.

Yours sincerely, Selena

USBirthCertificates Team

Texas
1 review
0 helpful votes
Follow Angel O.
Unfollow Angel O.
Share Review
Report Review

Garryowen
January 1, 2024
Updated review

After few tries things went smooth and fast. Received birth certificate in no time. Thank you.

Date of experience: December 31, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Angel,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Selena

USBirthCertificates Team


I had to enter credit card information multiple times
December 7, 2023
Previous review

I had to enter credit card information multiple times. Switch to a second credit card and was accepted.

Date of experience: December 6, 2023
Virginia
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Efficiency at its Best
December 31, 2023

There's only reason for a paragraph here and it's, Good

Date of experience: December 30, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Robert,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Selena

USBirthCertificates Team

Tennessee
1 review
0 helpful votes
Follow Jonathan I.
Unfollow Jonathan I.
Share Review
Report Review

Pretty good overall
December 30, 2023

Relatively straightforward, though the email got delayed a few days. Only question might be, why must I pay in check? A little outdated.

Date of experience: December 29, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Jonathan,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team