UpworkReviews 2,128

Not only is their website terrible to work with, they appear to be stealing money from my freelancer. I just logged on to re-hire a freelancer I hired in February. That is when I saw a message from him that he left back in February after the job was done. I copied the message below

Hi MarkI hope everything is fine with you. I have big favor to ask. Upwork suspended my account without giving any reason. Which is very strange to me. All my feedback is very good, clients were happy with the work i did for them, i am doing projects currently. I don't see what that reason could be. But from what i read now online it's not for the first time that this happened at upwork, which is alarming! They basically block freelancer accounts (including account balance) without any explanation and don't respond to any form of communication. I am experiencing this now with them. They took money from my balance and i believe returned it to your account. I have big favor to ask, i hope you value the work i did for you and would like to pay me for the work i did i would be very grateful.

So, I looked at my account and see Upwork billed my credit card twice for this job and credited back one of the charges. So Upwork took my money and did not pay the Freelancer. My credit card company has pulled back the money Upwork took and I just paid my freelancer on PayPal. This company cannot be trusted.

I am a working professional designer and thought I could earn some extra money from Upwork. The clients are generally terrible at communication. Countless people have accepted my proposals, wasted my time with back-and-forth emails, etc. Only to disappear and never be heard from again. In addition to the low quality clientele, the site is over saturated with mediocre, untrained awful freelancers. Upwork is garbage and I will never waste my time with them again.

You have to be very specific about what you want. Otherwise you will pay for nothing. Because from the seller point of view, they cannot work for days in order to satisfy you. On the other hand as a buyer you except something that the seller must do it in a big percent of of what you expect. And if the seller is not be able to do it? Have not the skills? If the product delivered is not what you expect you will pay for it... and you will not be able to argue or get a refund. Just be careful. I would put average to good, but because I ordered a work I paid a lot and I received nothing that I can use, and I have to pay again for something and start it from the beginning I put 2 stars.

I used to be a Rising Talent first then the Top Rated freelancer.

First, there was a 20% fee blow. As a freelance content writer, I can only dream about clients who would pay me $10K+ a year.

Then, I've submitted my suggestions to the Upwork support to improve their membership option more than once. With 60 bids/connects per month there's not much you can do. I didn't like the idea of paying $2 per additional bid.

Eventually, my account got suspended because I was bidding too many times with no success.

Thank you Upwork for all the years I spent there, but you aren't the only freelance platform out there.

I really like this platform. I found some great freelancers to outsource some of my extra works. It is easy to set up profile, post job and hire the right freelancer from 100s of bids. Hasslefree process.

It's waste of time, please this is my humble request to all the freelancer never ever trust on up work because i had 4 month old account and I have verified my id with up work as well as slowly i have started earning and almost earn 200$ and every day i was applying for work and suddenly one day up work lock my account and sent one payment in review, when i tried to contact them then there were no reply at all and not giving my any answer. I am more than 200% sure I have not violated any up work policy, if violate then why up work not saying that so and so policy you have violated because it's useless, NEVER TRUST IF YOU REALLY WANT TO INCREASE YOUR BUSINESS.