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Upwork

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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Nigeria
1 review
0 helpful votes
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Top-notch service
June 24, 2020

I have been working as a freelancer on Upwork for close to 5 years now, and I must say the service has been top-notch and professional.

Date of experience: June 24, 2020
Ukraine
2 reviews
0 helpful votes
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My way to success
June 24, 2020

Upwork is the first freelance website I work on and I don't want to run away, it opened new horizons for me, tried to work on different exchanges, but this is where I can work normally and not think about the various little things that are already thought out on the site.

Date of experience: June 23, 2020
Illinois
1 review
0 helpful votes
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After using this best site for a long time, my translation skills have become very colorful and more professional. Thank you. Upwork.

Date of experience: June 23, 2020
Ukraine
1 review
0 helpful votes
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I'm working via Upwork for two years and fully satisfied with their services. It could be hard to start but then you have access to a huge job market.

Date of experience: June 23, 2020
Illinois
1 review
3 helpful votes
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My head spins when I try to list the multitude of reasons why UpWork just does not, well, WORK. The most glaring issue of all, though, is that they do little to nothing about clients violating the TOS and will allow a client to walk off with your work without paying for it, even though you fulfilled all the requirements and well... did your job. Some people will tell you that's the risk you take. They're full of bull. When you work independently, you do have the option of suing a client that does not pay for services rendered. You do not get that option with UpWork. And unless a straight-up client talks pornographically to you or something, UpWork will also overlook even the most severe forms of verbal abuse and harassment. They also don't mind one bit if the client demands extra work for free. I cannot believe this business model is even still alive in this kind of format in 2020. Well, I'm turning over a new leaf in my life where I will no longer accept less than I deserve. Sorry, UpWork, but you do not qualify. It's a shame you're missing out on my big contracts because I do those through PayPal... I can't trust you to have my back in a dispute the way I can trust PayPal to.

Date of experience: June 22, 2020
Bangladesh
1 review
0 helpful votes
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Thank you upwokr.
June 22, 2020

I am proud to be able to work with upwork. And at Upwork I thank you for giving me the opportunity to work on such a platform.

Date of experience: June 22, 2020
Bangladesh
1 review
0 helpful votes
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From 2018 I start my work but luckily find opportunity to going abord for higher study. This time I'm out of marketplace & finally got suspend. Back country 2019 November try to overcome every issue and try to back. Atlast this month gain something this great experience for me as a little freelancer. Hope better doing well in future.

Date of experience: June 22, 2020
Pakistan
1 review
0 helpful votes
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I had a great time working at Upwork, the flexibility, you can work anywhere with a laptop and internet connection. Their website is so detailed and and you can see each any anything related to your work.
You can work here safe and securely.

Date of experience: June 21, 2020
Kenya
1 review
0 helpful votes
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I have had a great time working at Upwork, the flexibility, you can work anywhere with a laptop and internet connection. There are a lot of jobs which give you a lot of options. The pay and fees are okay depending on the jobs you bid for

Date of experience: June 20, 2020
South Africa
1 review
0 helpful votes
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Other than other work from home websites with just empty words, this platform indeed gives you work opportunities and guaranteed income. Safe and securely.

Date of experience: June 20, 2020
India
1 review
0 helpful votes
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UpWork has been providing opportunities since beginning of my entrepreneur journey as a design agency owner.

Date of experience: June 19, 2020
Georgia
1 review
0 helpful votes
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Great Platform
June 20, 2020

Upwork is the place to be. I really love working on that platform because of the security and the reliability of their team. No scams, no unpleasant encounters because of the thorough screening of freelancers and clients.

Date of experience: June 19, 2020
Thailand
1 review
0 helpful votes
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I am using Upwork from one year and since then, I have increased significantly my turnover.
It allows me to expand my business and reach customers that I couldn't get otherwise.
The platform is also really user friendly.

Date of experience: June 19, 2020
Canada
1 review
21 helpful votes
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Consistency is Key
June 18, 2020

My time on UpWork freelancing as a graphic designer has been nothing short of incredible. It's allowed me to take on a plethora of projects, and expand my creative capacities in more ways than I thought possible. Recently, I was promoted to a Top-Rated freelancer as recognized by UpWork, through my commitment to providing quality service and helping clients achieve their design dreams.

Date of experience: June 18, 2020
India
1 review
0 helpful votes
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Have been fetching projects through upwork since the time it was odesk. Its a great source, in fact the best one out there, for fetching projects online. Its trustworthy and the process is quite seamless. Great going upwork.

Date of experience: June 18, 2020
Pakistan
1 review
0 helpful votes
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Upwork is a best plateform where only serious people can hire freelancers and can be get hired. Means upwok has good good control over standard.

Date of experience: June 18, 2020
Kenya
5 reviews
9 helpful votes
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Good Site
June 18, 2020

Getting orders on the website has never been easy. However, securing the first order on working on it efficiently guarantees a successful future with voluminous orders.

Date of experience: June 17, 2020
Pakistan
1 review
0 helpful votes
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I am using Upwork for 8 months as a freelancer and found the following

1.95% of the clients are professional
2. This platform supports freelancer as well as client equally
3. Applying to the job using connects is the best part of it to minimizing the spam and filter out the best freelancer.

Date of experience: June 17, 2020
Massachusetts
1 review
0 helpful votes
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The best part about upwork is that they don't just cater to the client, but have a ton of benefits for the freelancer as well! Insights, awards and super helpful job posting emails that get sent weekly. It's a super intuitive platform. Highly recommend.

Date of experience: June 17, 2020
Bangladesh
1 review
0 helpful votes
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I'm working with upwork for a couple of months now. Due to my low activity, I have not done much job till now but whatever I did, I am very satisfied with the working environment. Its safe, its easy, its modest and most of all, it's fun.

Date of experience: June 17, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States