Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Upwork

UpworkReviews 2,128

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Upwork?
grey stargrey stargrey stargrey stargrey star

Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
This company does not typically respond to reviews

We monitor reviews for authenticity

Philippines
1 review
0 helpful votes
Follow Christian T.
Unfollow Christian T.
Share Review
Report Review

Upwork is a great platform for freelancers like me, to go and meet clients all over the world. The best out there!

Date of experience: October 10, 2020
Egypt
1 review
0 helpful votes
Follow Mohamed K.
Unfollow Mohamed K.
Share Review
Report Review

Upwork is best for freelancers and clients, simply can't see any other site can be compared with it.

Date of experience: October 10, 2020
Nigeria
1 review
0 helpful votes
Follow samuEL A.
Unfollow samuEL A.
Share Review
Report Review

I couldn't think of a title but will, when I get to the end of this review.
We live in an era when humans feel more isolated than connected.

Covid-19 made sure of that.
It came with blessings - Family. Spending time with family and really connecting with them.
The Family is a Unit or Node. Every Family on Earth are Billions of Nodes.
If every family is happy and in turn billions of nodes happy, The Earth is Happy, No more wars - one day!

The Business of Upwork is in making sure that we all while seemingly being disconnected or isolated, are connected with remote work we love to do while being with the people we love.

Upwork helps to facilitate and support your growth.
As a Freelancer on Upwork, all you need is to be professional, honest, mature and play by the rules.

If you do a great Job, your work touches lives of people in remote parts of the world.
So Upwork provides you with a delivery mechanism for you to touch the world.

Date of experience: October 10, 2020
Bangladesh
1 review
0 helpful votes
Follow Yasmin A.
Unfollow Yasmin A.
Share Review
Report Review

My experience with Upwork has been fascinating and it just keeps getting better. I love the exposure you get and the variety of people looking for services on Upwork. Their payment procedures are the safest, and how cool is a team that supports you by warning you of any fishy attempts of the opposite party (aka the clients) trying to move the conversation or payment outside of Upwork. It is like working but under the supervision of a dear friend or a wellwisher. Upwork has got your back every time. They have their own messaging, video call, and screen share options that you do not need to take your conversation elsewhere. And the time tracking software, fro pc., is the best. It achieves the same purpose as CCTV cams do in workspaces.
Yes, Upwork might charge a big commission on all my earnings, but the protection and ease I get in return are worth it. Also, the necessity of linking a bank account to the Upwork profile, makes it classified, keeping all the unprofessional filtered out, already ensuring good quality service, thus attracting Sophisticated clients.

I recommend all my peers to get signed up with Upwork, even the ones with full-time real-world jobs because those are not certain.

Date of experience: October 10, 2020
India
1 review
0 helpful votes
Follow Arun K.
Unfollow Arun K.
Share Review
Report Review

Good supporting team and on Upwork, we will get the only real client. I have been working last 3 years

Date of experience: October 9, 2020
India
1 review
0 helpful votes
Follow Jigar P.
Unfollow Jigar P.
Share Review
Report Review

I've been using Upwork as a Freelancer to find remote work and I build the small startup using remote work on upwork.

Date of experience: October 9, 2020
Belgium
1 review
0 helpful votes
Follow Kurt W.
Unfollow Kurt W.
Share Review
Report Review

I've been working as a freelancer on Upwork over a year to get remote jobs.
It's a very, very good place to get jobs - reliable, good support, good clients and jobs.
I'd recommend Upwork to all who wants to get a good and reliable remote job - try and you'd get it in days or in few months.

Date of experience: October 9, 2020
India
1 review
0 helpful votes
Follow Dipen P.
Unfollow Dipen P.
Share Review
Report Review

If you are registered with Upwork than surely you are going to earn especially It is an industry which is working in this COVID pandemic. And Upwork gives you the platform to showcase your skills and by completing tasks you can earn the money which you have asked for so so no wrong negotiation as well you do not need to take part in any unwanted marketing and lead generation stuff as its project market place. It's like do fishing in the sea which is full of fishes.

Date of experience: October 8, 2020
Pakistan
1 review
0 helpful votes
Follow Farhan A.
Unfollow Farhan A.
Share Review
Report Review

Farhan Akram
October 9, 2020

It is good platform for business. I am very happy. I am working on upwork from 4 year. It is good for me.

Date of experience: October 8, 2020
Gambia
1 review
0 helpful votes
Follow Ousman G.
Unfollow Ousman G.
Share Review
Report Review

I have been working on Upwork for 2 years now and I never have any issues with them. I consider them as the best Freelancing platform on the internet.

Date of experience: October 8, 2020
Bangladesh
2 reviews
0 helpful votes
Follow Mahamud N.
Unfollow Mahamud N.
Share Review
Report Review

I have started my journey before 4 years with Upwork! Now Upwork is more than something for me! I can't explain it properly! I just take our relationship longer and want to make my carrier with the Upwork platform!

Date of experience: October 8, 2020
Bangladesh
1 review
0 helpful votes
Follow Efaz S.
Unfollow Efaz S.
Share Review
Report Review

They have a very good support team who helps me out whenever I need help. It has been a good side-income for me.

Date of experience: October 8, 2020
Pennsylvania
1 review
0 helpful votes
Follow Melissa H.
Unfollow Melissa H.
Share Review
Report Review

Reliable Jobs
October 8, 2020

I've been using Upwork as a Freelancer to find remote work for awhile now. It has been a very reliable source for finding remote work and usually when one contract ends I'm able to find work with in 2-3 days. The support staff are always quick to reply with questions and I'd defitnally recommend Upwork!

Date of experience: October 8, 2020
Pakistan
1 review
0 helpful votes
Follow Naeem A.
Unfollow Naeem A.
Share Review
Report Review

Upwork is hope
October 8, 2020

Upwork supports me a lot in this epidemic (COVID-19) situation and hopefully it will continue in future. Upwork contribute his part to provide rich talent in this world. Thanks Upwork

Date of experience: October 8, 2020
India
1 review
0 helpful votes
Follow Jaydip C.
Unfollow Jaydip C.
Share Review
Report Review

Clothing
October 8, 2020

All clothing to very good and multiple verity and multiple item to push and easy to card and payment ger way

Date of experience: October 8, 2020
India
1 review
0 helpful votes
Follow Vinay B.
Unfollow Vinay B.
Share Review
Report Review

I have been using the Upwork since 2014. It is the best platform for both business owners and freelancers. This platform helps to connect best talent for your business. Highly recommended Upwork for any and every online business. I love you Upwork.

Date of experience: October 8, 2020
Indonesia
1 review
0 helpful votes
Follow Nabeel Z.
Unfollow Nabeel Z.
Share Review
Report Review

I am new to upwork, and I never thought that I will be able to lock about 6000$'s projects in first 15 days of my signup. It has been a great opportunity, and a learning experience for me and I hope to be part of the upwork family till my last breath.

Date of experience: October 8, 2020
RU
1 review
0 helpful votes
Follow Arkadii C.
Unfollow Arkadii C.
Share Review
Report Review

Upwork changed my life
October 8, 2020

Long story short, I was in search of a job of a web developer. I tried to find local job in Russia but the prices companies offered for my job was unsatisfying for me. I had an upwork account and decided to try it working there. I grew up fast during 1 month. Picked up the first client and now I am having a bunch of clients and a lot of job. I raised my skills as a developer and come closer to my life goals much faster than I expected. Highly recommend this platform especially if you have some skills.

Date of experience: October 6, 2020
Bangladesh
1 review
13 helpful votes
Follow EMRAN A.
Unfollow EMRAN A.
Share Review
Report Review

Be Your Own Boss
October 8, 2020

I'm working as a freelancer since 2012 in Upwork. Upwork is a true place for the people who are like to work as a bird. You can fly anytime and when you need some urgent money you can try in this marketplace and hopefully I think you will be the lucky person. Hard work gives you true happiness and Upwork will help you a little bit more to build your career.

Date of experience: October 6, 2020
Nigeria
1 review
0 helpful votes
Follow Deji a.
Unfollow Deji a.
Share Review
Report Review

Upwork Review
October 8, 2020

Awesome user experience and also great payment security ( always ensure your clients pay for your work). Love it.

Date of experience: October 6, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States