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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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We are 4 people and I am a bit scare that you will split up our group because your website would not allow us to book for 4 people (2rooms). I had a bit of trouble with the credit card processing. I had to use a different card to book the second room. I am now worried that you will split our group. Please don't!
Taking my grandchild to london
Their first trip overseas
Wonderful I've been wanting to go to Hawaii all my life
Great experience with our first booking, we were very happy with our accommodations and how easy it was book.
Not actually stayed there yet. Cannot say great/good or poor until I finish my stays there.
After doing research and checking reviews it was the best choice for the price!
This is a totally defunct bull$#*! business that defrauded a bunch of us of a lot of money and they continue to report 4.7 Stars. Go $#*! yourselves you $#*!ing $#*!s
The ability to pay low prices now and travel at my leisure can't be beat!
Many great reviews about the hotels and the services provided.
To good to be true, please tell me this is real and I'm not dreaming
The price and our concerns about customer issues with service were usually resolved.
Want to take my partner on a trip she will remember always
The most fantastic deal EVER!
Its my homeland, i live in Brisbane how, but have always wanted to see Queenstown
Opportunity to stay in Singapore for such a great rate. Thank you.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
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