Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Its got some amazing deals and that too for cheap!
Your reviews • we have a business and pleasure meeting to attend in Pismo Beach CA … we trust this will work for our needs.
First time user, reasonable price. Hope it's worth it…
I am not yet use my irder to Myrtle beach. The bad thing is that we cannot select the hotels before we decide on the date of my travel.
So i don't know how good will be my order and how difficult when i decide to travel.
The deal was too good to pass. I haven't checked the hotel, yet. I will post again.
Good deal if you get the right hotel otherwise a cancel
Good service and easy to check information and pay for reservation.
Because it is cheap. And no one has money in a pandemic. But everyone needs a break. So thank you
A planned extension to an existing trip. Want to try Unsold and see if it is worth it.
You advertised the one place that I'm dying to go.
I booked using a 3 day voucher for my family in Banff, Alberta. Made the booking for Sunset Mountain Inn and Spa as it was the option for my search, and it was listed as destination Banff. Im travelling in mid JULY 2021, and decided to look up the directions to the hotel to prepare for the trip. Turns out it is located 25 kms and 21 minutes outside of Banff in a completely different town, called CANMORE. It is a little late to change my travel plans, but I feel completely decieved. Check out the reservation screen shot for yourself. There is no indication this hotel is located in CANMORE. Now im stuck explaining to the family why we are staying in the cheaper less popular town of CANMORE for our BANFF Trip. Can you guys do anything to fix this?
We bought an unsold voucher for Cairns and Port Douglas. We had no idea what to expect. We couldn't get in on a friday/Saturday night however that did not deter us.
Port Douglas were choices of Mantra or Wyndham Ramada which we chose. We upgraded to a pool view for a few dollars extra a night. We were very happy with our choice of hotel and room. The pool area was like a lagoon and had a swim up bar. Guests were saying food was good but they were closed on a Tuesday and Wednesday so we did not get to try.
A little out of town but a shuttle service runs for $8 return. Only a couple minutes walk to 4 mile Beach where you could walk to town in about half hour.
In Cairns we also had choice of a few places but we chose Southern Cross Apartments which were also nice and equipped with a self catered kitchen except for oven. Was near to shopping centre and restaurants but a 15 minute walk from the esplanade.
Overall very happy with our experience using unsold vouchers.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account