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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Ordered marker for my father's grave and very happy with the marker, the flags, and the service.
I am happy with my order. The red is not a bright red. It is more towards maroon color. However, I am okay with them.
Wonderful problem free experience. Good price and received when promised.
We are very happy with our purchase. No problems at all. Thank you. They look awesome one flying high on our flagpole the other waving in our driveway
The flag coming to me is not a fabric-sewn flag, instead of it is a piece of knitting material of nylon, or something such as that. The material that I look at in the picture in my computer impressed me it is the fabric-sewn.
It only took a matter of minutes to search, find, and purchase!
Flags are very well constructed. Will last a long period of time.
I put my flag outside on the pole like normal and when it rained on the flag all of the red bleed into the white so I had to buy one from the store nearby.
I love these beautiful flags! It took me some time to fine American flags that are actually made in AMERICA but I found them and am so glad I did. Great quality!
It seem to take weeks for me to receive it. I gave it a 5 because of the quality of the case.
I ordered these before for my Dad and Uncle now my Husband, very good quality, Good service.
Received my flag quickly and able to hang it days before July 4th.
Very good experience. Fast shipping and checkout was easy.
Easy navigation on website. 😎 fast delivery.
The item I ordered was exactly as described and what I was looking for.
I've been ordering these flags for several years now and have never been disappointed. The flags are always perfect and very economical!
Thank you United States Flag Store!
When an order arrived damaged the item was replaced within a couple of days with no questions asked. When it comes to flags there is no place else for me.
When FedEx lost my items customer service went above and beyond
Will be purchasing from again for our Monument Co needs, excellent choices and website
Very good. It was easy to order and the shipping was fast with no delay.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

