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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Our church has ordered from here for years. We've never been disappointed. Great quality and easy ordering.
We've ordered our church flags from here for years and are always pleased with the service and quality
Flags are as expected. If i need more i won't hesitate to order more.
My Tennessee flag proudly flies n my home. It is well made and I am pleased with the flag. But what I didn't like was the extremely slow processing and shipping of the flag.
Showed up on time, and very good strong material, it is flying high and we are very happy with it.
I would definitely buy again great quality thank you! And shipment was fast.
Everything was great! Customer Service, shipping my order!, product quality.
Easy shopping. Love that it's USA made. Quick shipping. The flag holder that came with it is of much better quality than the one I had.
Easy to order. Very easy to order. I got what the flag very fast.
Looking forward to years of satisfaction with the monument flag holder.
Very easy-to-use website. I was looking for a polyester flag and they had a 3x5 foot outside flag so I purchased it. Every5went well and I was notified when it shipped. Nice flag and well made. We have VERY strong winds in southern AZ so it hopefully will last.
I thought I ordered the regular size one for the slip though pole (pocket), but it is much larger than I had originally thought. I may not be able to use it, as my pole is not large enough to weave into the pocket. It is very nice. I wanted to use it outdoors, but it is not for outdoors. Sigh.
This was a quality product, but I wish there was a view of the of the bottom of how it attaches to the pole was available. We had to adjust our pole to make it fit.
Easy to order and delivery is fast! The quality of the flag is great!
Always satisfied with product and service
This flag does not stand up to sustained winds in Montana. The seams split after 2 months of 24-hour use.
Thank you very much! You went out of the way to make sure that the order experience was excellent. Well-made merchandise.
My order was short. I notified customer service and they quickly took care of the issue.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members