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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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It took a little time to receive it.
However, it was what I wanted.
No problems, every thing went well! This review is the only thing that is annoying.
The Venmo pay option is very quick and easy! Thank you for offering that.
Had what I was looking for the old Minnesota small flag to go with my American flag the same size. Came promptly in a tube.
Little complicated but ok. Never could find 20% discount code to apply to purchase.
I ordered a Marine Corps emblem for the top of my motorcycle flag pole and a POW MIA flag both arrived in the time frame they said it would and both are of high quality.
Easy to find what I wanted and to pay. Quality merchandise and the cost was half of what other sites were charging for the exact same product.
Quick and easy to order quick shipping and no issues at all!
I've been buying foreign flags, especially, for years, depending on who is visiting.
To have their country flag brings a nice smile of surprise to their face.
Timely delivery well made flags will by from here again and will recomend to others
Had an antque 5 prong flag mount. I needed a 3/8" staff and United Stategs Flag was the only one I found that had it with a quality long lasting flag. The flag is perfect
My only problem was one of the 6 flag had a warped staff. I needed 5 so I'll keep the warped one as a backup
After just a few weeks the yellow is fading. I had hoped the flag would be of better quality.
Everything arrived quickly and is great quality. Definitely better than flags I've bought from other sites.
Proud and honored to purchase The American Flag from an American company... Wouldn't have it any other way!
We ordered our flags later than we normally do. The order was taken and shipped immediately. The flags were here in enough time for us to complete our project for the schools. Thank you for having such a quality supply of 1000 small flags. We appreciate your prompt shipping.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

