United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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New Jersey
1 review
0 helpful votes
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Quick resolution
October 13, 2024

Quick easy interaction with representing problem fixed quickly

Date of experience: October 3, 2024
Tennessee
1 review
0 helpful votes
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Tennessee State Flag
October 13, 2024

I ordered the flag on line with my mobile device. It was easy and the flag came within just a couple of days. Easy!

Date of experience: October 3, 2024
Pennsylvania
1 review
0 helpful votes
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Aruba Flag
October 13, 2024

I received my order sooner than anticipated! Well done exceeding expectations!

Date of experience: October 3, 2024
Washington
1 review
0 helpful votes
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Great
October 13, 2024

Very pleased Exactly what I was looking for.I put in the front yard so all people a cars could see my flag

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Beautiful Product. Great Service
October 13, 2024

I wanted to buy our American flag from an American company. No disappointments! Very strong, well made flag with good color saturation. I'm sure this will be our longest lasting flag!

Date of experience: October 3, 2024
Wisconsin
1 review
0 helpful votes
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Memorial Flag
October 13, 2024

Shopping at the flag store was easy and many different sizes and styles of flags to choose from

Date of experience: October 3, 2024
Tennessee
1 review
0 helpful votes
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Easy to navigate web site. Great quality products Made in USA.

Date of experience: October 2, 2024
Florida
1 review
0 helpful votes
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So far it is good. Cannot recommend until I receive my order.

Date of experience: November 28, 2024
Massachusetts
1 review
0 helpful votes
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Great Flag!
October 10, 2024

Easy process! It's now more important than ever, to show love of country! Very nice flag for a reasonable price.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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The items I wanted were not in stock, so I had to purchase them separately. This made things difficult trying to find the same/matching items. However, the quality of the items is exactly what I was looking for, I would highly recommend this company to others.

Date of experience: September 30, 2024
Texas
1 review
0 helpful votes
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United States Flag Stores
October 10, 2024

Very quick response to my needs and very professional staffing.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Very satisfied!
October 10, 2024

No issues. Shipped fast. Exactly what I ordered and needed!

Date of experience: September 30, 2024
Georgia
3 reviews
0 helpful votes
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I got them but won't unwrap until I next use them.
October 10, 2024
Updated review

This survey is bothersome and excessive emails are bothersome. Is this the required 50 characters you need? Lighten up on all of this...I am about to go to your order page and order 6 more 3X5 flags but the blonde girl that keeps emailing me with her made in America flags may be getting closer to an order...

Date of experience: September 30, 2024

It worked
March 16, 2024
Previous review

It worked.

Date of experience: March 6, 2024
Arizona
1 review
0 helpful votes
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Prompt and easy
October 10, 2024

Prompt service, good products, no problems at all. Would buy from again

Date of experience: September 30, 2024
Missouri
1 review
1 helpful vote
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Reliable Service
October 10, 2024

I have bought world flags from United States Flag Store for many years and I have always been satisfied with their reliable service and quality products.

Date of experience: September 30, 2024
Texas
1 review
1 helpful vote
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Easy to order
October 10, 2024

After ordering the item. I received it pretty quickly. I want to say 5-7 days.

Date of experience: September 30, 2024
Pennsylvania
3 reviews
1 helpful vote
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Great flag
October 10, 2024

Easy website, easy ordering, great delivery, great product

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Prompt service
October 10, 2024

The flag was delivered in a secured package followed by a reminder email.

Date of experience: September 29, 2024
Iowa
1 review
0 helpful votes
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Repeat customer
October 10, 2024

As usual very satisfied with ease of ordering and timely delivery.

Date of experience: September 29, 2024
Virginia
1 review
0 helpful votes
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I was looking for a quality American Flag to fly 24/7 at a reasonable price. US Flag met my expectations.

Date of experience: September 29, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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