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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I ordered the flag on line with my mobile device. It was easy and the flag came within just a couple of days. Easy!
I received my order sooner than anticipated! Well done exceeding expectations!
I wanted to buy our American flag from an American company. No disappointments! Very strong, well made flag with good color saturation. I'm sure this will be our longest lasting flag!
Shopping at the flag store was easy and many different sizes and styles of flags to choose from
Easy to navigate web site. Great quality products Made in USA.
So far it is good. Cannot recommend until I receive my order.
Easy process! It's now more important than ever, to show love of country! Very nice flag for a reasonable price.
The items I wanted were not in stock, so I had to purchase them separately. This made things difficult trying to find the same/matching items. However, the quality of the items is exactly what I was looking for, I would highly recommend this company to others.
Very quick response to my needs and very professional staffing.
This survey is bothersome and excessive emails are bothersome. Is this the required 50 characters you need? Lighten up on all of this...I am about to go to your order page and order 6 more 3X5 flags but the blonde girl that keeps emailing me with her made in America flags may be getting closer to an order...
Prompt service, good products, no problems at all. Would buy from again
I have bought world flags from United States Flag Store for many years and I have always been satisfied with their reliable service and quality products.
After ordering the item. I received it pretty quickly. I want to say 5-7 days.
Easy website, easy ordering, great delivery, great product
The flag was delivered in a secured package followed by a reminder email.
I was looking for a quality American Flag to fly 24/7 at a reasonable price. US Flag met my expectations.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

