On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The items were very good and as ordered and were received in a timely manner. The brass plate had a small dent in one corner (probably dropped) but was no big deal to me as I was able to straighten it out a little bit and was not noticeable.
MO flag looks good attached to a pine stump along my drive. The small state flags will be used on a display listing the cities we resided in and dates in each state. Air Force flag is on my younger brothers grave.He served 10 years and passed away in 2023 at the age of 78. I now am the sole survivor of four brothers.
Founding Fathers message to us remember how and why we started this journey as 13 colonies into a super power with divine guidance? 👍
Our flag order arrived with just poles and nothing else, but after we emailed somebody, they asked for a photo confirmation of our delivery, and then they promptly sent out the missing pieces.
My satisfaction is ok. The army flags were a disappointment but all in all I am satisfied. Don't know if I will be ordering any more, haven't decided.
My satisfaction is ok. The army flags were a disappointment but all in all I am satisfied. Don't know if I will be ordering any more, haven't decided.
Wonderful experience prompt correspondence with customer service- pricing is excellent
Great web site...easy to find what you are looking for! Very well made flag!
A great variety to choose from, good prices and delivery was fast.
Very happy with the ease of ordering along with the delivery!
Great company. Quality products! Highly recommend for all your flag needs.
Great response, these flags last a long time in our outdoor environment.
I was so happy to find a small flag with grommets at a good price!
So happy to find a small flag with grommets at a good price!
Reasonable prices, was delivered at the specified date, and the flag has served us well.
Our church has been ordering from your company for some time now. Our flags fly proudly in the front of our church as well as our cemetery. Such an honor to have ole glory flying with her vibrant colors! Thank you again!
I love this site! I just ordered a long lasting flag for our home! Thank you
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members