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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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The flagpole I really wanted was out of stock. I waited for some time but it was never restocked. Veterans should be afforded more specials and discounts.
Product delivered as described. Happy with the quality of the product and the service
United States Flag Store provides great service! Ordering online is easy and delivery of their quality product is prompt!
We were pleased at the price and quick service. The flags and brackets were very nice.
I have never had any issues purchasing the many flags I have purchased with United States flag company
Lots of great options and good quality items. I chose two different flags and two different bases and toppers. I was satisfied with the quality of both.
Used the flag at our Greek family reunion and it was well displayed and respected.
It was a very good and easy experience purchasing items from Service First! Will definitely be buying more from them in the future!
Placed my orders on the phone. The representative was very knowledgeable and professional.
Buy quality American made product from Valley Forge. You'll be glad you did.
See title for my experience which was most satisfactory and highly recommended.
Web site easy to use and product selection is best I have found
Arrived very quickly, heavy package! Fit together easily. Took 3 guys to raise and install in the pipe.
Very easy to find what I wanted and check out.
A gift for my husband for our new boat.
Order was accurate and prices were reasonable. When we need another flag or indoor flag pole we will shop here again.
Great and easy to use site.
Lots of options to choose from
Thanks
I received my order on time and in perfect condition. The prices were quite reasonable and the customer service I received was stellar. I would recommend U.S. Flag Store to all my friends and family.
Said free shipping BUT even using my Amazon acct as I don't have pay pal etc it charged me shipping
N but paid shipping love the flag
Said free shipping BUT even using my Amazon acct as I don't have pay pal etc it charged me shipping
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

