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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Easy on line shopping. The price is right in line with the product.
I wanted a U.S.-made American flag for my home and found exactly what I was looking for here. Ordering was simple, prices were fair, shipping was fast, and assembly was easy. The flag, pole, and light are all great quality. Highly recommend the United States Flag Store!
We have ordered several American flags from your company and we have never been disappointed in the quality or the time it took to receive the flag. Thanks for your great quality and service
I had a great experience, but the one issue I have is that there is nothing to adhere/attached the base to the flag box. We have it set up on the base resting against a wall on the mantle, but if we had wanted it freestanding it would not be very stable. And you can only really attach the nameplate to the base, not to the flag box, at least not so it shows from the front. And nowhere in the description does it say the base doesn't attach to the flag box. That is my only issue, otherwise the product is beautiful.
I have ordered dozens of various flags from US Flag prior to my recent retirement. They sell quality products that are made in America and I never had any shipping issues.
This was an effortless experiernce. I found what I wanted, got it in good time, was completely happy with the flags.
Ordering the flagpole that was on sale was easy. Delivery was quick and it was easy to install my first flag pole so I have been excited about having it up and watch it handle the summer storms
Don't need question on order placed in July! You would have been alerted if it had not arrived!
I was looking for a replacement for our American Flag out by the gate to our home. I have always purchase d my replacement flag locally in a store but they didn't have any sleeve flags. I also will only buy the flags with the embroidered stars. I jumped online and found exactly what I was looking for on this website. Ordering was easy and the flag came quickly.
Great prices & product as described. My mother has a collection of garden flags & was delighted to add these beautiful flags.
This is the second time I purchased these flag spinners. The old ones that were replaced had worked flawlessly for years, but the suddenly started to unhook and leave the flag hanging by only one hook. So I replaced all of the flag hooks (on two flags), and so far I've had two incidents where a new hook came undone from the flag and left it hanging. Don't really know why this is happening. My theory is that it's been very hot out and maybe the sun is heating and softening up the rubber/plastic hooks and making them flexible enough to release the flag. Or maybe the company has switched their supplier to an inferior quality hook.
I ordered flags for putting on my ancestors graves who served in the military. The flags are well made and look beautiful. Thank you!
I'm a social studies teacher and always choose this website when selecting flags to use for my classroom.
It's probably my fault... but I didn't think that the flag was going to be that wide or that long. There wasn't any paperwork to make the return process easy, so I ended up keeping it, and I don't know yet what I will do with it.
Very pleased with the quality of your product. Far superior to other vendors.
We give these away during our church outreach events. People love receiving them.
I found the flag I desired on the website, I ordered it and received it promptly, and it is now flying at my house.
The site was amazing and easy to find what I was looking for. The flag arrived on time and was as good as advertised.
Very friendly, knowledgeable and helpful. I do not remember her name (shame on me) but I would give her a raise!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

