United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
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48,584 reviews

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New Jersey
1 review
0 helpful votes
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Easy on line shopping. The price is right in line with the product.

Date of experience: September 11, 2025
Missouri
1 review
0 helpful votes
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I wanted a U.S.-made American flag for my home and found exactly what I was looking for here. Ordering was simple, prices were fair, shipping was fast, and assembly was easy. The flag, pole, and light are all great quality. Highly recommend the United States Flag Store!

Date of experience: July 28, 2025
Arizona
1 review
0 helpful votes
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Awsome
September 18, 2025

We have ordered several American flags from your company and we have never been disappointed in the quality or the time it took to receive the flag. Thanks for your great quality and service

Date of experience: September 8, 2025
Massachusetts
1 review
0 helpful votes
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Nice product
September 18, 2025

I had a great experience, but the one issue I have is that there is nothing to adhere/attached the base to the flag box. We have it set up on the base resting against a wall on the mantle, but if we had wanted it freestanding it would not be very stable. And you can only really attach the nameplate to the base, not to the flag box, at least not so it shows from the front. And nowhere in the description does it say the base doesn't attach to the flag box. That is my only issue, otherwise the product is beautiful.

Date of experience: September 8, 2025
Washington
1 review
0 helpful votes
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First choice for flags
September 18, 2025

I have ordered dozens of various flags from US Flag prior to my recent retirement. They sell quality products that are made in America and I never had any shipping issues.

Date of experience: September 8, 2025
Virginia
1 review
0 helpful votes
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No problems, nice flags
September 18, 2025

This was an effortless experiernce. I found what I wanted, got it in good time, was completely happy with the flags.

Date of experience: September 7, 2025
Georgia
1 review
0 helpful votes
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Easy flag pole
September 17, 2025

Ordering the flagpole that was on sale was easy. Delivery was quick and it was easy to install my first flag pole so I have been excited about having it up and watch it handle the summer storms

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Date of experience: September 7, 2025
Maryland
1 review
0 helpful votes
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Ridiculous question on delivery!
September 16, 2025

Don't need question on order placed in July! You would have been alerted if it had not arrived!

Date of experience: September 6, 2025
Montana
1 review
0 helpful votes
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Beautiful, well-made American Flag
September 15, 2025

I was looking for a replacement for our American Flag out by the gate to our home. I have always purchase d my replacement flag locally in a store but they didn't have any sleeve flags. I also will only buy the flags with the embroidered stars. I jumped online and found exactly what I was looking for on this website. Ordering was easy and the flag came quickly.

Date of experience: July 22, 2025
Arizona
1 review
0 helpful votes
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Garden Flag
September 15, 2025

Great prices & product as described. My mother has a collection of garden flags & was delighted to add these beautiful flags.

Date of experience: September 5, 2025
New Jersey
1 review
0 helpful votes
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Rubber hooks let go
September 15, 2025

This is the second time I purchased these flag spinners. The old ones that were replaced had worked flawlessly for years, but the suddenly started to unhook and leave the flag hanging by only one hook. So I replaced all of the flag hooks (on two flags), and so far I've had two incidents where a new hook came undone from the flag and left it hanging. Don't really know why this is happening. My theory is that it's been very hot out and maybe the sun is heating and softening up the rubber/plastic hooks and making them flexible enough to release the flag. Or maybe the company has switched their supplier to an inferior quality hook.

Date of experience: September 5, 2025
Maryland
1 review
0 helpful votes
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Excellent Quality
September 14, 2025

I ordered flags for putting on my ancestors graves who served in the military. The flags are well made and look beautiful. Thank you!

Date of experience: September 4, 2025
Virginia
1 review
0 helpful votes
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My go to for flags.
September 14, 2025

I'm a social studies teacher and always choose this website when selecting flags to use for my classroom.

Date of experience: September 4, 2025
Massachusetts
1 review
0 helpful votes
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Not happy with the product
September 13, 2025

It's probably my fault... but I didn't think that the flag was going to be that wide or that long. There wasn't any paperwork to make the return process easy, so I ended up keeping it, and I don't know yet what I will do with it.

Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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Rotary Flag Program
September 13, 2025

Very pleased with the quality of your product. Far superior to other vendors.

Date of experience: September 3, 2025
Wisconsin
1 review
0 helpful votes
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Great flags, rich in color and look!
September 12, 2025

We give these away during our church outreach events. People love receiving them.

Date of experience: September 2, 2025
Michigan
1 review
0 helpful votes
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Pleased with my purchase
September 12, 2025

I found the flag I desired on the website, I ordered it and received it promptly, and it is now flying at my house.

Date of experience: September 2, 2025
California
1 review
0 helpful votes
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Great experience
September 12, 2025

The site was amazing and easy to find what I was looking for. The flag arrived on time and was as good as advertised.

Date of experience: September 2, 2025
Florida
1 review
0 helpful votes
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Your phone support staff is prenominal
September 12, 2025

Very friendly, knowledgeable and helpful. I do not remember her name (shame on me) but I would give her a raise!

Date of experience: September 2, 2025
California
1 review
0 helpful votes
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U.S. Flag
September 12, 2025

Flag was exactly as described and arrived in excellent condition.

Date of experience: September 2, 2025

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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