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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Flags shipped to me fairly quickly, but these flags were not made in the USA they were made in China. That was disappointing.
My product was shipped right away and I received it even before the estimated delivery date.
My husband loves it! Bought stand alone pole to hang it in his office!
We ordered this flag for a memorial box for a Vietnam vet that had passed away. The flag is absolutely beautiful and folded up nicely in the shadow box. Thank you for helping us with honoring a lost friend.
I am very disappointed in the Christian flag which I ordered. The Blue on the flag is a gray color, very pale and the stitching on the corner is already fraying!
The whole process was fast and easy. The delivery was quick, and the quality of the flag is excellent.
Flag is beautiful and made of great quality. Would definitely order from this company again. Highly recommend.
They will bombard you after you place your first order!
It has not wavered in any of the last 2 storms. I hope this is the answer.
I ordered 2 flags and they are on each side of our front door. We have them attached to a frame and these are the second time we have ordered from you. While trying to attach one of the flags to it's frame we noticed it was a bit crooked and not square so to speak. My husband who was a Vietnam Veteran would be so proud as he passed away in June of this year. A little off but we made it work. As long as it is a symbol of his service to our country we are a most happy little family and anyone who looks at our porch knows that a sweet soldier lived here.
Flags arrived in a timely manner, exactly as described.
The buntings I purchased were awesome and good quality. The 250 Anniversary flag was weak: not very good material and kind of cheap, for the price I paid. But all is good! Thank you!
Even though the flag blew off the house during last Saturday's tornado, hardware and all, it still looks great and has been remounted.
I made need a new pole as the one I have is aluminum and bending from the wind and weight of flag. We just replaced the plastic holder it cracked and pulled off from the solid pine column.
This was our first purchase from the United States Flag store. We had a situation with our purchase that was remedied quickly and met with satisfaction. Needless to say they have earned our business long term.
It is always an exciting experience to look at a brand new flag for all that it stands for!, before it gets up there to represent our great country! We are always very proud to show our love for the U.S. A, the least we can do is hang our flag in our Homestead!. God Bless you guys everyone, take care.
I think the flag(s) I received are quality flag(s) at a reasonable cost. I placed it at my mailbox upon receiving it and it is a bright sign of patriotism. My only suggestion is that a small quantity as the other flags are still in the box. They will go out on Veteran's Day and throughout 2026. I recommend United States Flag Store
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

