On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordering online through the US Flag Store website was easy and fast. Good pricing and quality. THANKS!
However I would like to suggest again that the stitching be smaller. I live in a high wind area and it keeps catching on my house and breaks the stitching leading to a stripe coming apart. I truly believe smaller spacing of the stitches would cure this issue. Thank you.
I do however, fly it proudly every day and with a light, throughout the night.
They started fraying right away we thought they would be a better material
Looking through the choices I chose a Valley Forge option which contained polyester and was heavier than the nylon ones I had been hanging outside. This flag is substantial and hopefully will last longer than the others I have ordered that are nylon only. These have just not held up.
Wonderful flag that we purchased to donate to our local school. It was strong and very well made!
Flag has been up for two months do far and holding up well, lots of wind for two weeks and not coming apart.
Purchase OK. Way too many emails after my purchase. If this keeps up, I will look for a different company to do business with.
These flags were up for 2 weeks and the ends of all the flags are frayed.
The flags that I ordered arrived in good condition and on time. I always order flags from United-States-flags for quite a few years and have always been satisfied.
Beautifully made flag that's made in the USA. Very pleased.
These cemetery flag holders are surprisingly difficult to find, both in brick and mortar stores and online, for a decent price. You guys offered a quality product at a great price, thank you.
The Ukrainian flag is what we ordered. It arrived in a timely manner.
I wanted a flag that was made in America. I know I had to pay more but I don't want to buy a flag from another country when we make them here.
This is my second year ordering flags to honor service members on Veterans Day. Money donated for flags displayed at our church was donated to a shelter for homeless veterans.
Fantastic and flawless! Highly recommended and reliable! I would definitely purchase from these folks again!
High Quality and exactly as described! Website was easy to use and navigate.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members