United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Minnesota
1 review
0 helpful votes
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Better communication
January 6, 2025

I have previously submitted a review. The communication I received after a call to your company did not result in the answer or help I was looking for.

Date of experience: December 27, 2024
Michigan
1 review
0 helpful votes
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The case came promptly and was packed carefully to prevent damage. Very pleased with the product and service.

Date of experience: December 27, 2024
North Carolina
1 review
1 helpful vote
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Good service
January 6, 2025
Updated review

Missing item sent out quickly and was exactly what was ordered. Very happy with items received

Date of experience: December 27, 2024

Good website
September 17, 2024
Previous review

Good website

Date of experience: September 7, 2024
Florida
1 review
1 helpful vote
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Easy ordering & a quality product
January 6, 2025

The quality of the Flags I ordered is great. Well made and they look awesome.
I just placed a second order for more Flags

Date of experience: December 27, 2024
Maine
1 review
1 helpful vote
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Good service, quality product!
January 6, 2025

Good experience, no problems. I would order from this company again!

Date of experience: December 27, 2024
Texas
1 review
0 helpful votes
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Yee Haw!
January 6, 2025

It was gud! I highly recommend the store for all your flag needs. It was promptly delivered and an amazing condition. I look forward to ordering more flags in the future.

Date of experience: December 26, 2024
Utah
1 review
0 helpful votes
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Timely Delivery
January 6, 2025

Arrived on time. Pleased with the flag quality. Would order from again.

Date of experience: December 26, 2024
Louisiana
1 review
0 helpful votes
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Tough
January 5, 2025

The salesperson was very helpful and polite
Good experience

Date of experience: December 26, 2024
Virginia
1 review
0 helpful votes
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Satisfied
January 5, 2025

As a continuing customer it would be mice to have free shipping!

Date of experience: February 23, 2025
Illinois
1 review
0 helpful votes
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Excellent service
January 5, 2025

Customer service was quick to respond and went above and beyond my expectations.

Date of experience: December 26, 2024
Georgia
1 review
0 helpful votes
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Easy ordering!
January 5, 2025
Updated review

I needed to replace our state flag and was delighted with the online ordering experience. Everything was fast and easy to finish. Fast shipping, and everything was as expected and more. Thank you!

Date of experience: December 26, 2024

Simple and easy site to navigate, thanks
January 20, 2024
Previous review

Simple and easy site to navigate, thanks.

Date of experience: January 13, 2024
Illinois
1 review
0 helpful votes
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Easy
January 5, 2025

Ordering was easy. Product as described and delivery prompt.

Date of experience: December 26, 2024
Texas
1 review
0 helpful votes
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Great
January 5, 2025
Updated review

Good products over my lifetime. Fast delivery. Mistake free

Date of experience: December 26, 2024

N/a
March 15, 2024
Previous review

N/a - 4 7 8 0

Date of experience: March 4, 2024
Georgia
1 review
0 helpful votes
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Flag order for sign package
January 5, 2025

The customer service helped me make sure I was choosing the best quality product for my needs.

Date of experience: December 26, 2024
Arizona
1 review
0 helpful votes
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Flight quality
January 3, 2025

I ordered two motorcycle flag holders, with flags. The flag holders I'm happy with. The flags are junk, I put one on rode approximately 30 miles and the flag is coming apart already. The flag is made out of nylon it's poorly stitched poorly made. Don't waste your money to buy any flags that are nylon from these guys

Date of experience: December 24, 2024
Texas
1 review
0 helpful votes
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Thanks for great product.
January 3, 2025

Ordered and received my order on the date that was promised.

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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Good company, will use again
January 2, 2025

This company does an excellent job and unbelievably quick delivery

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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Best quality flags
January 2, 2025

Flag came in a nice box and the flag is of exceptional quality

Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
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An amazing store!
January 2, 2025

All items were perfect, high quality and exactly as described. They all arrived on time, and customer service was fantastic!

Date of experience: December 23, 2024
Maine
1 review
0 helpful votes
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It was good.
January 2, 2025

It was easy to order and arrived just in time. I have used them before and have always been satisfied.

Date of experience: December 23, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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