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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I have previously submitted a review. The communication I received after a call to your company did not result in the answer or help I was looking for.
The case came promptly and was packed carefully to prevent damage. Very pleased with the product and service.
Missing item sent out quickly and was exactly what was ordered. Very happy with items received
The quality of the Flags I ordered is great. Well made and they look awesome.
I just placed a second order for more Flags
Good experience, no problems. I would order from this company again!
It was gud! I highly recommend the store for all your flag needs. It was promptly delivered and an amazing condition. I look forward to ordering more flags in the future.
Arrived on time. Pleased with the flag quality. Would order from again.
Customer service was quick to respond and went above and beyond my expectations.
I needed to replace our state flag and was delighted with the online ordering experience. Everything was fast and easy to finish. Fast shipping, and everything was as expected and more. Thank you!
Simple and easy site to navigate, thanks.
The customer service helped me make sure I was choosing the best quality product for my needs.
I ordered two motorcycle flag holders, with flags. The flag holders I'm happy with. The flags are junk, I put one on rode approximately 30 miles and the flag is coming apart already. The flag is made out of nylon it's poorly stitched poorly made. Don't waste your money to buy any flags that are nylon from these guys
Ordered and received my order on the date that was promised.
This company does an excellent job and unbelievably quick delivery
All items were perfect, high quality and exactly as described. They all arrived on time, and customer service was fantastic!
It was easy to order and arrived just in time. I have used them before and have always been satisfied.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

