Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to do the shopping I wanted, would go to this website again!
Very easy to do the shopping I wanted, would go to this website again!
That was really easy. Thank you very much. Blessings.
That was really easy. Thank you very much. Blessings.
Great quality at a great price. Shipped in a reasonable time, and all look good. Thanks!
Great price, perfect holder wished it had the (II) after the WW but it's did not. The dates were correct thought.
Happy to buy directly from you and not through Amazon. I look forward to flying my California state flags. Dorothy
Happy to buy directly from you and not through Amazon. I look forward to flying my California state flags. Dorothy
Found the item I wanted quickly and it is made in the USA. A top requirement.
Found the item I wanted quickly and it is made in the USA. A top requirement.
I paid extra to receive by July 4, but did not receive on time
Great service love your flags as a vet it means the world to me, thanks.
Great service love your flags as a vet it means the world to me, thanks.
I was very surprised how fast the delivery was, and my order was complete nothing missing!
Nice to find a company that has quality American made products that I need. We fly our flags 24/7 with lights at night.
Nice to find a company that has quality American made products that I need.
Have ordered from you in the past and have always been satisfied.
Have ordered from you in the past and have always been satisfied.
Excellent response. Easy to search for product. Shipping options and probable arrival time is great.
Excellent response. Easy to search for product. Shipping options and probable arrival time is great.
Easy ordering, super fast shipping, a great experience and low cost. Will definitely be buying from the United states flag store again.
Great product and well designed site. Quick delivery for Fourth.
Well managed and designed site. Easy to shop.
I thought the material could have been a little bit more shinier, other than that it is a good quality..
Very pleased with the quality of the flagpole and flag itself. However, shipping was not as good as expected. Took longer than expected and tje carrier name was not provided so I have to try the tracking number with every know carrier to see which one it would work with.
Good selection, easy to find what you want. Lots of Made in USA flags. Fast shipping.
Good selection, easy to find what you want.
I don't buy my US Flags anywhere else and have been doing so for over 10 years. Great service and well made flags for my windy area.
I don't buy my US Flags anywhere else and have been doing so for over 10 years. Great service and well made flags for my windy area.
Fast and easy, to find any flag you are looking for.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

