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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had the flags I needed, prompt delivery, easy web site to find the right product, I will be reordering again in about 6 months. Great company to do business with.
Easy shopping, had the tough flag that I wanted, it will continue to buy from this company.
I was interested in windsocks but the site did not let me see all that was available. I had to figure my way around the site to finally see all the windsocks you carry but the products that I selected are gorgeous! I love the embroidery on them which I was looking for in my selections.
I was interested in windsocks but the site did not let me see all that was available.
Thank you veterans for you service. Chose your company because yo are veteran owned.
Thank you veterans for you service. Chose your company because yo are veteran owned.
The website was very detailed, and answered my question, the descriptions were completely accurate.
The website was very detailed, and answered my question
Simple, easy order. Took under 2 minutes and it was my first order...
Simple, easy order. Took under 2 minutes and it was my first order...
God bless America, I have always wanted to display the American Flag, I am very happy that I went with the Black Flag Pole as it is such a great compliment to my yard and house.
Easy to order and product arrived quickly. Will order again.
Fairly easy to order. Could use more information on the product itself.
Found exactly what I was looking for in a website that was user friendly! However, the poles were all the same size and had to hammer the ends to fit together.
Found exactly what I was looking for in a website that was user friendly!
The shipping on this order should have been free. I am replacing a defective wooden spinner flag pole from order #CS******* placed and/or received on 03/13/2020.
The Flag Store handles good, well made products.
The shipping on this order should have been free. I am replacing a defective wooden spinner flag pole from order #CS648446 placed and/or received on 03/13/2020.
Honestly, everything was fabulous.
Great quality bunting; great price.
Great; i called twice with questions as I placed the order and they were very helpful.
Quick and easy, thanks...
Do you honor military discounts. Thank
Quick and easy, thanks...
Do you honor military discounts. Thank
It's for our church as the present flag looks like it had been the Star Spangled era --still flying but in need of replacing..
It's for our church as the present flag looks like it had been the Star Spangled era --still flying but in need of replacing..
Experience fine- have purchased flags here before. Very satisfied. On this order, delivery seemed to take a long time. A follow up email alerted me to the slow delivery so I was not upset. I was in no rush for the items. No harm-no foul!
Experience fine- have purchased flags here before. Very satisfied.
My only complaint is I wish i could've added an army symbol on the placard for my dad's flag case. But you don't have that option.
I wish i could add an army symbol on the placard for my dad flag case. But you don't have that option.
Good
Made in the USA! Love the flag, beautiful! Great quality.
I tried to use the discount code "Flag10$" and "Flag5$" but the billing page refused both for my $200+ order.
Missing Michigan state flag.
Every time I tried to reach customer service I was told I would have to wait 50 minutes on hold to speak with a representative.
I tried to use the discount code "Flag10$" and "Flag5$" but the billing page refused both for my $211 order. If possible, please apply the discount to my order.
The flag pole I ordered arrived damaged. I immediately notified United States Flag Store and they never responded to my email.
Quick and Easy. Nice Quality Flags. This is the 5th time I've ordered from Here.
Quick and Easy. Nice Quality Flags. This is the 5th time I've ordered from Here.
Ordered because made in USA! Not China and I was looking for this size because of my pole and the areaI had to fly it. Good quality.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members