Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought from this store in the past and was happy, but due to some problems i'm rating it only 4 stars.
I got this "50 state flag set" back on my birthday back in September, I loved it so much as I finally had all 50 states. Well kind of. There was a few issues in this set that made me feel like something happened when it was packaged, a lot of the flags came in single plastic bags, some came rolled up in rubber bands and I'm unable to iron them, The Mississippi flag was left alone at the bottom of the box without any protection either, I assume this could've been caused by the result of the state flag falling out of use during the time, The Minnesotan flag had a terrible printing job vs a previous flag I bought from this same exact store in 2018, The Nevadan flag was terribly warped and the sewing caused the flag look oblong and face upwards, The Utah flag was outdated using the pre-2011 design and some of the flags where terribly wrinkled due to sewing on the hems or being squished in packaging.
While these maybe seen as "bad" I loved what i got and I'm willing to buy here from the future
Excellent service, quick response time and the live tracking option was outstanding. Highly recommended and will definitely use again. Thanks very much for the excellent
Order, wait arrive... what more could you ask for?
Found what I was looking for and
Very easy to use site
Found what I was looking for and
Very easy to use site
I always buy my flags from you and I am always satisfied. Plus your choice of shipping methods helps where other sites do not give choices.
I always buy my flags from you and I am always satisfied. Plus your choice of shipping methods helps where other sites do not give choices.
Love the choices. I was pleased at how fast they arrived. The flags are exactly what I ordered. They are very nice.
I never knew the expense of a quality flag.
I'm glad there is a store that has these items.
It would be nice to recognize vets and provide discounts or free shipping.
Quick service, except for the promise of free shipping that ended costing an additional $7.15
Quick service, except for the promise of free shipping that ended costing an additional $7.15
The flag I ordered was delivered quickly and I love it, the size and color are perfect, it went up in my garage the day it arrived, it will be displayed for years.
Easy site to navigate, many flags to choose from, size, color, with and without accessories, hopefully the flag is as good as advertised.
I've looked every where for this flag poles that fit my mind. This is the one and it's make in the good old USA. Thank You
I've looked every where for this flag poles that fit my mind. This is the one and it's make in the good old USA. Thank You
Was looking for a Wichita city flag. Your company had exactly what I wanted/needed and it came much faster than I anticipated. The quality is VERY nice. I also got 6 extra flag clamps at a nice price and I will order more items in the future. Thanks for having such a great site: easy to use and great customer service.
Stay safe and healthy! -Adrienne Ulrich
Site is easy to use and has everything I was looking for- Thanks!
I'm disappointed because shipping cost twice as much as my order.
I'm disappointed because shipping cost twice as much as my order.
Great flag stand for the price. It was shipped and received before date that was promised. I'd been looking for a flag stand to display larger flags. I searched for weeks and ordered two that were 3 times the price, only to find out they were out of stock. I guess a lot of places don't have them because of COVID-19. I was thrilled to find this one, especially at the price. And it seems to be really good quality.
Easy to use website had what I wanted easy check out
Easy to use website had what I wanted easy check out
What a wonderful selection and great prices. My flag actually arrived two days earlier than I expected it.
What a wonderful selection and great prices.
Quality is great colors are bright glad I got two, one for inside and one for outside
Great time ordering my flags can't wait to fly them
Reviews sold me- hope it withstands our strong winds.
Reviews sold me- hope it withstands our steing winds.
I love your products and service. I have ordered from you repeatedly.
I've been looking for one of these for a while now and I found it pretty reasonable price to thank you
I've been looking for one of these for a while now and I found it pretty reasonable price to thank you
Found just the flag I was looking for. Searched several websites before I found the right place.
Found just the flag I was looking for. Searched several websites before I found the right place.
It was every easy to find the product and to place the order, even it was my first time.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

