United States Flag StoreReviews 9,154

I ordered my flag on March 29,2022. I kept checking to see when I would get it because my flag is ma cheap one that is being ripped to shreds. Today at 8:38 am, April 2,2022, I finally received word that my flag has SHIPPED. I am very disappointed that I pay and they take their good old time getting it out to me. I went to them because I wanted to honor my country with an AMERICAN MADE flag but, I understand why people go elsewhere. Next time I will pay more for an American made flag/.

. Horrible company. Horrible customer service. Phone number has you on hold then after 10 minutes tells you to leave a message.

Ordered 12 flags as samples for a meeting to decide on placing an order for a huge parade. Told them I needed them by a certain date. That date was confirmed.
Company sits on an order for a week. When site reads: guaranteed shipping next business day"

Arrival date missed. Stay away.

Excellent! Your store is superbly designed making my shopping experience very rewarding considering my rather unique choice of flags. Easy to navigate and timely delivery. So far, so Good.

Absolutely first class product. Great service, fantastic communication and very quick delivery. Just perfect. Highly recommend.

I would like to say thank you for the delivery I received. The flag is in the sky fast service cool staff!

I do live stage events. If you need to receive your items then don't use this company. They used a shoddy shipper, lost my items and are making me wait ten days to see if MAYBE they can find the 800 flags that I ordered! My event is in a week. They won't reship for ten days! I have to repurchase flags and now at a rush. Customer service has staff that make promises they cannot deliver on and others who say too bad, it's our policy. Well, good. You can't get me what I paid for so I won't ever order from you again. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!

I have a Troy‑Bilt Weed Trimmer that needed a air purge primer and I found Fix.com online I order three clear primer at a great price. Thanks Fix.com

This is the best ever i have come across. I mean the BEST. Check it out. I recommend this for you. Just check it out and you will love it

It is very and clear. It is the best. Inboxdollars the first size. I like it. It is very nice.it is going to the top...

Very nice and helpful for all people. This is a best and best service. This is very nice. Excellent for people

Although the tractor is only three years younger than I am and has been completely restored by the previous owner I certainly want to give it the best care that I can. This eManualOnline manual covers any possible subject that could come up. I highly recommend it to anyone who acquires one of these gems.

I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's

I was looking for a 25 foot flag pole. I was redirected to the whole sale department reaching a representative by the name of Kara Herbert. She was rude and very short with me from the beginning, she wouldn't take the tax exempt form on file, so i had to resend the same one along with my PO and order. She didn't even search the item yet asked me what the order number was. So i had to go back into the website and typed "25' flag pole and it came up instantly. I give her the order number and hear nothing back. So when I got back into work I had to email her again to see if the item was ordered because I never received a order confirmation number. She replied with "It shipped UPS 1Z31T67T*******195" nothing else. No order number, no confirmation number, no thank you. I will recommend United States Flag Store work on bettering their costumer service.

This is good business you should join this company now. I'm here now. This is good for us
Come to this company

This is my story... I was involved in a trading fraud and I understood that it's a fraud too late. I thought I had no chance to get back what I lost. After I understood how tricked I was, I decided to find out how I can get my money back, and finally, I reached this law firm. Mo ne yhelp. Pa ge. Link/ rontp age returned my money and pleased with the result. Do not fall for scammers. I recommend them.

They claim their flags are made in the USA, which is why I ordered from them. Mine is made in China.

Ordered product on line. Cashed check right away. Called 4 days later and they said their vendor was 2 days behind. Called 2 days later they said it was being produced but will ship the 13th. Called the 15th for tracking still not shipped. Advised I wanted an answer and expected next day shipping. Informed that is out of her control because it is a vendor. So question here is why and I buying from you and not your vendor. Asked about refund and they said it will be 24 to 48 hours. They did call back and advised that they had not even started the order yet and issued a refund I should see in 48 hours. Of course being Thursday that means I wait till monday before I can reorder from another company. Of course blamed it on Covid. Lets get real that is a cop out. Llying to a customer for two weeks over and over is not covid related. I would recommend avoiding this company as they are not a store. Just a middle man that has a problem with the truth as well as even answering the phone.