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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great site. I wanted a 2x3 American Flag made in the USA. I found exactly what I wanted. I was told delivery would be on June 15. To my surprise it arrived on June 13 in time for flag day. This made me so happy. Great doing business with this company!
I will order all my flags from the United Flag Store. The price is great and the delivery was very fast.
I did get the case on time, and my experience was Great! Thank You for an outstanding job. Bob J.
If I get the case on time my experience was Great
Found some goid things. Then 10 days to deliver. Contradictory tracking info. The basic flags are great. The hat. Which I was most excited about stuffed into box without regard to how it would effect its shape. It looks weird and we'll see if straightens out. If not. Going back. And that would piss me off.
Shame too many items I really wanted were out of stock, but found some hidden gems.
I purchased and used a Trump flag from an affiliate of the campaign. It did not last. This flag was much better, heavier materials, colors are good. I know it will last much longer.
Excellent products to choose from. I appreciate the labeling that tells me what is Made In America. Website is easy to navigate.
Excellent products to choose from. I appreciate the labeling that tells me what is Made In America. Website is easy to navigate.
Solid
I am pleased so far. I found your site & ordered the flag very quickly. I will be thrilled if it gets here by the expedited shipping date that I paid extra for.
UPDATE: I did receive the flag a day later than I had hoped and paid for but in all fairness it did say "estimated delivery" when I placed the order. Fortunately the flag is just perfect. It's a high quality, beautifully made product. I would definitely order from here again if I ever need another flag.
I am pleased so far. I found your site & ordered the flag very quickly. I will be thrilled if it gets here by the expedited shipping date that I paid extra for.
I was so thankful to see my order come so quickly. Everything was above my expectations. Thank you so much!
Its great to get flagged
Looking for solid flags to rock different States at 80 mph. Without them flying off in that State... lol
California we call it Littering. We don't need that do we
The flag I received says made in China. But a banner on their website says "when we say it, we mean it" with a banner next to it that states "Made in the USA". Wrong! Very disappointed! I will never order from them again.
I called May 21st and sent pictures of our issue with the 21' pole. I was told the replacement pole would ship on June 5th. Today is June 13th and absolutely no correspondence from anyone. I have email then 3 times and only received a canned response. Not real impressed, but will keep trying.
I come from an adopted family, but I wouldn't know the difference. In my family we represent Germany, Ireland, Taiwan, the Philippines, and America(California), each full blooded. I was able to craft something amazing with your flags.
Love this flag! Very good durable quality! It will last much longer than the traditional cotton flag.
Easy n quick... well made flags... very happy overall... as soon as it arrived replaced old flag... proud to fly our flag of freedom.
Easy to order and receive. A good price. I looked up on internet. Love it
Great website. Excellent products. Love their made in the USA
Waited until the right case was back in stock. Very pleased with first buy of this case. Very easy to order.
Waited until the right case was back in stock. Very pleased with first buy of this case. Very easy to order.
Quickly found what I was looking for; checkout was easy & quick
Quickly found what I was looking for; checkout was easy & quick
I enjoyed shopping here because of the variety and price of your flags.
I enjoyed shopping here because of the variety and price of your flags.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members