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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Shopping on the website was easy and the prices were very reasonable.
Shipping was quick and arrived without any damage.
Easily found what I was looking for. I didn't have to search for long.
Excellent excellent excellent. Excellent excellent excellent excellent excellent excellent.
I have been a customer for years. Flags are always the highest quality, priced fairly and shipping charges are reasonable.
I placed two separate orders and received them both.
Unfortunately, I ordered two identical flags and hope to return one.
Good service and fast ship. I had hit order button twice, and only needed one of each flag. Customer service quick to fix.
Easy to use website, great prices, excellent quality, and fast shipping! Can't ask for more!
I ordered 5 flags to be used in a show and 1 out of the 5 flags was different from the other 4 so I guess I would specify in your instructions that they need to be all the same style.
Great price, good quality, would recommend to others
Excellent. Product exactly as described. Earlier same flags wore outside quite well.
It was a fast delivery and the flags were super cheap
Great! Easy ordering fast delivery. Kept me notified of order, delivery date and tracking. Item was as described
Ordered a wreath hanger for a grave stone that was stolen. One of the best there is.
Haven't set it up yet, but it was packaged well & looks to be of excellent quality
Ordered quick and it came quick! You guys are the best! You'll hear from me more!
Quick and easy check out, fast delivery, product exactly as advertised.
Site was easy to use, and flag was delivered in a timely manner.
It was very good, fast and product met expectations
Beautiful beautiful flag. Will do business with this company again from start to finish it was very easy. Great company
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

