Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very happy with my purchase. The colors are bright and vibrant.
Timely arrival, great service. A flag to commentate all our U.S. service men and women.
The delivery was a bit longer but that really didn't apply to me.
I love it! It's perfect! Drilled it right through the brick of my house right next to the sconces so it's always lit up!
Great Job! It just took a while to get the designed flags.
It was fine i enjoyed it it was fun. I am busy so i dont know what more to say
I cannot understand why my flags were sent to a state that I have never been to before they were sent from UPS then to USPO for delivery I do not recommend this company
Fairly easy to find what I was looking for and order.
Easy to complete the order. Flags ordered are for Veterans graves that are otherwise forgotten at the local cemetery. Hopefully these are good quality flags. Received the order and ver pleased with quality of flags
Website easy to navigate and the product was received well packaged and in a timely manner.
The wind has been shredding our flags. We've needed to replace almost every 6 months. A friend referred me to the United States Flag Store. This looks like a very well made flag. Colors are vibrant. I'm going to bring it in during wind storms to prolong its life. Very excited to see how long it lasts.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

