Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to order and very fast service definitely will be ordering from united flags again
Great company and great flags. I'm a repeat customer for life.
God bless the USA
It was awesome. Got to my house quickly and looks great in my front yard.
It wasn't the flag i wanted. But the person on the phone couldn't find the tricort poly 4x6 us.*******
Exactly what I was looking for. The price was also what caught my attention. Thanks!
This site offers quality products at a reasonable price and they were delivered quickly.
Good quality and American made
Florida has a climate that is tough on material and this flag holds up better than any flag I have owned
Very helpful customer service on phone! The flag is high quality, very happy with it!
My order was set to deliver for over 3 weeks before it shipped.
Awesome product. Great company to do business with. Thank you!
Ordered a parade harness. I am on the West Coast and delivery took a while. The item was packaged well and was of good quality. Overall a good experience.
I've ordered from you numerous times and have always been satisfied with the product you and servIce.
Excellent choice of flags and accessories and great quality and shipping was fast
Purchase and delivery went smoothly. No Problems, no questions and the flag looks beautiful on the flag pole.
This was my first time buying something from the flag store. Will use it again.
Our order came in a timely manner. Delivery was a day or so behind but to no fault of the company. Our package got misdirected and shipped to wrong city postal office. Both flags were decent quality and we will shop here again.
Thank you for providing these great products! Hopefully will shop here again!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

