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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Easy to order, worth the price, came on time! No issues
I have ordered several flags online from US Flag Store, they are very responsive and quick to ship. We have been satisfied with the quality of the flags which we receive. Ours usually last about 3-4 years but are in weather 24/7. Yes I would recommend US Flag Store and their flags.
Was looking for a topper for my motorcycle pole and always wanted this one. Was super pleased with it and looks great.
Excellent service and excellent products. My two flags were exactly what I have been looking for.
It was a tight fit. I had to unfold, iron and re-fold the flag to get it to fit in the frame.
Well this is the second 6x10 flag, the high winds got the last one because we forgot to take it down, But we do love these flags good quality tough but not for 70 miles a hour winds.
This particular flag was exactly what I wanted and the size was perfect for my flagpole
Very easy to use. Did have some problem putting the brass screw into the hardwood staff. The hole had to be enlarged. Additionally, I was confused with the enclosed loop screw since the tassel did not go into it but was shown just laying over the screw. However, the overall quality was good.
I did not like the package my flag was sent in.In the past the flag was shipped in a box. The web site was difficult for me to operate and track my package. Will order from someone else next time!
Website easy to navigate. The American flag is very personal to me and your site more than demonstrated this feeling to me.
Product I needed was easy to find and received in a short amount of time.
Always Happy with your service and quality have recommended your flags to family and friends
I am quite satisfied in the service. But, the flag being stapled to the stick will not hold up in higher winds. Which causes me to have to replace the flag more often.
Web site works great. Lots of variety in their products.
The store has a great selection of flags able to pick the flags I wanted to fly at my home.
I purchased several different times and different flags.always fast and great products. I have at this time 6 flags up plus the main frag the American flag.
I belong to a few groups of patriotic people. These groups are dedicated to American history. My orders are always handled perfectly and arrive quickly. I bought Ohio state flags once to posted at Ohio monuments in Gettysburg. Everyone asked where I got them. I can find everything I want here.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

