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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Buying the flags was easy. Getting flags to Hawaii was not. They appeared to have sat in the San Leandro, CA Facility for 10 days before being flown to Hawaii. I ordered the flags on February 10 and they arrived on March 3. This is very slow... even for shipping to Hawaii.
I order a new flag everytime I go to a new country and have bought 10 from the Flag Store. They are great!
The product received could not be assembled. The top section will fit into the next section, but nothing else on any of the poles will fit.
Online shopping was user friendly and price was reasonable.
Very good, prompt service. Have dealt with them in the past and have always been very satisfied.
Easy, fast, order. Your website great. Big amount
Flags to order from. Thank you.
Great interaction and technical help to order parts I needed. Missing one small screw for one of the parts, so will word with Flag Store to resolve. Have no worries about them replacing the missing screw.
It is a very beautiful flag and made with care very excited to know it is made in the good old U.S.A God bless America
Very pleased! Lots of comments from neighbors all of whom are retired Navy!
America! Thank you for your great products and all of the great choices
Great prices
Dependable past experience
Superb quality
Good quality and arrived earlier than expected! Very happy with my purchase.
We collect and display flags for different international events. We lacked certain, specific flags, of a specific size. The Flag Store was the answer! Just the right size at an affordable price!
I was very pleassed with dealing with the United States Flag Store. I am pleased with my purchase and very happy with the speed in which I recieved the flags
Helpful, responsive customer service to establish an account and place the order.
The plastic clips I received for the flag pole wore out and broke too easy. I ordered the gold colored ones to replace them. They work well.
Also the flagpole I bought stood up/did not fall over in the 60 to 80 mph wind gusts from hurricane Nichole.
It's still standing
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members