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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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The merchandise arrived quickly, was well packaged and met my expectations quality-wise
Was looking for a flag that that would stand up to the strong winds in my area. This flag is made of polyester instead of nylon and is supposed to outlast the nylon flag. Time will tell.
Thi s was the first order from your store. We reciced the, and all loking great. Thank you!
I'm very happy with my flags and the time the time I receive my oder
Purchased 2 flags (made in the USA). Excellent quality as advertised. Delivered as promised. No issues.
So far the process has been good for ordering. I hope the shipping is prompt as well.
The flags arrived promptly and in good condition. They survived the terrible winds last week in good condition.
I order from this company because the quality of the flags are high and price is best. Perfect words. Looked at several flag companies. This is the one I keep coming back to.
Easy to navigate website and what I think is a fair/good price for the display case.
The selection was good, the descriptions helpful, shipping was quick and I was able to purchase the sturdy flag I needed.
Great product … received promptly … efficient process. The flag does swivel around the pole in wind as promised … therefore does not tangle. Very nice. No problems.
Flag was even nicer than I thought. And it came right on time too
Great service. You came highly recommended so didn't expect less.
I received the flag holder. Very pleased. I placed it on my husband grave today.
Thank you,
Mrs Fields
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

