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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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This review is taking more time than placing the order for the flags.
Delivered quickly and got what I ordered. Good quality, but sad that all of the flags were manufactured in China. Wish they were made in the USA. Thanks.
Great experience, it took a bit longer than I thought, but that that's the shipping world today.
I ordered online. Not a single problem - products are perfect! Great shipping and packaging.
Everything was great. There were no issues with, ordering, shipping or delivery. Not the highest quality flag but I've bought more expensive flags and often don't last any longer than inexpensive ones. So, I'm testing USFlags and we'll see.
First of all we LOVE your flags! The website was easy to navigate and easy to understand. Get in, get your stuff on order and be done! Secondly... WE LOVE YOUR flags! Thank-you!
It was easy and fast. Many to choose from. Easy web site to navigate!
Every flag I have purchased has held-up to the high wind gust 35-50mph we get here in Alpena Michigan without fraying or grommets tearing free, winds above 50 flags are taken down. Nothing last forever so I do replace my fading 4x6 Winter flag & 5x8 Summer flag every 3 or 4 years. The BEST Flags I ever purchased! See ya in 2027!
Great flag. Seems to be made of good quality. Great service. Thank you!
Flags and price were great. Delivery was quick and easy.
Easy and efficient
I prefer not to enter any more comments
Flag was delivered on time and in excellent condition.A little expensive but you get what you pay for.
It was ok but a lil difficult to find the right parts on the web site.
Flags are not worth the extra I paid hoping to get a longer lasting flag
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

