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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Easy to use website. Quick delivery! Will certainly use service again.
Excellent service. Ordered many times, the decals are of top quality!
Product arrived within expectations, workmanship was very good.
Quick delivery and easy to order from, very reasonable prices, prompt answers to questions
We love our new flag pole, looks very nice and we have had several compliments from neighbors!
Thanks again!
We wanted a Ukrainian flag to fly in support of that country during war. There was a nice selection at United States Flag Store.
Ordered a flag pole and it arrived undamaged and when it was scheduled for delivery. Thanks!
Thanks for help in finding a great flag! The flag will be admired daily. It will be seen from the street every day!
Great choice and value for the US flags but wish there were less expensive option for British 2 foot x 3 foot flag - would have loved to have purchased one because 3 foot x 5 foot is just too big for our porch.
It was very easy and competent- easily processed
I went onto ebay to order a small Ukrainian flag & found this company for the order
Everything was fine and quickly handled
My friend needed a confederate flag and I was able to get one here for a gift.
Satisfied for the most part.
Disappointed that some of the edge seams had loose ends requiring cutting before flying. These could provide a weak point that might facilitate fraying in strong winds.
I ordered 2 flags (US and USMC) and a telescoping flagpole. I received all as promised and am very pleased with the quality!
We purchase flags every year. Only American made products
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

