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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I need instructions they wasn't in the box on what size hole to dig or how much concrete to use.
Bought a new place and had a telescoping pole last house, wanted a halyard pole this time, now just waiting for spring to install it
These flags are of excellent quality! The shipping is very quick!
The package arrived early and in good shape. They are exactly what I needed to replace some that are worn from the weather.
Easy breezy process, great site and a high quality product.
This is a fast and easy process. USA made.
Thank you
The price you charged for this flag was way too expensive, but I decided to go with it based on the picture of the flag on your website. The flag I received does NOT look exactly like the one pictured on your site. I wanted navy blue, with a "thick, rounded" moon. I got sort of a royal blue flag with a very thin sliver of a moon. It does NOT look like the one pictured on your website. Too much of a hassle to return it, so we're keeping it. Will probably shop elsewhere next time.
Thank you for following up on my order (that took almost a month in the postal service!, not your
Fault). Appreciate your attention to detail!
Thanks for prompt service. I will be a return customer.
Good value, quick delivery and a great shopping experience. Highly recommend.
Very satisfied. Flys well and withstands tough winds. Great place for flag purchase. This was a repeat purchase.
Good quality wood, very tight fit for the flag. Can't close the back properly.
Disappointed in the quality, and design of the flag. Not the same design as previous past Commodore's flags we have ordered and the design was not embroidered.
Have ordered before. Happy with the qualityThis is the second flag I have purchased. Good quality, lasted 3 years with the first one, through hail storms and high winds.
My experience was great from start to finish. Fast...professionally done. Thank you so much!
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members