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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Excellent service and product. Easy to setup and beautiful to behold.
Guy on the phone was very helpful and got all my needs for the flag pole parts taken care of.
Hung them up today they look very nice looks dirty will have to wait until we have a nice wind storm to find out for sure
Great Flags and quick in shipping.The Flags are very nice looking.
Our old flag from Annin lasted longer than any other we had bought. It may cost more but it last 5 times longer than other brands. It's so worth the money.
Easy to order and arrived quickly & damage free. Flags were beautiful.
Satisfied easy to use
Will never know, will never use this flag. It has been properly disposed of according to military regulations.
This is a very sturdy, quality product with fast shipping.
The quality seems OK and the fabric strong but only time will tell the fade and durability. Also, had not realized it was made in China! Disappointed
Just got flag installed was A gift don;t know anything yet.
High quality flag. Delivered on time. Easy to order.
Both efficient and satisfactory. Ordering was straight forward and delivery very timely.
Good Flag. A bit big, but considering I have been starting my collection, I see it as a benefit
Great. All we well. Good flags. Came quickly. Just what I expected from online pictures
Very happy with our new flag, good communication with our order! Not sure about having to download a third party app to get shipping information though.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

