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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate and find products that others don't have. Great that it's made in the USA.
Easy to navigate. Had exactly what I needed at a reasonable cost
We have flown flags in our front yard for years and I happened upon this site, how delighted I was to receive the flags (2)! Such great quality and my husband was thrilled with them. Thank you, we will be back for more!
We had a couple of really beat up flags in front of our clubhouse. It's amazing that such a little thing can make such a big difference. God bless your company for using American material and American labor.
Received my order rather quickly. Had no trouble with the assembly and erection of my beautiful flagpole and flag. The optional solar light is a real plus, allowing me to fly my flag 24 hours a day!
We are an international elementary school in Maryland. We ordered flags of all countries for our school hallways. We received them right away and I ordered over 35 countries.
Every time we need a new flag, I turn to this US Flag Store. The quality is excellent, and I like buying American-made - especially since it's OUR flag!
I also bought bunting from the US Flag Store years ago that has lasted a long time. When I replace that, I'll also return to this store. Prices are good and quality is, as I said, excellent. No need to look elsewhere.
I've been getting my flags and accessories from your company for years. I replace my flag at least once a year. And if flying 24/7, (lite at night of course) except for high wind alerts.
Flags were delivered in good condition and fit our needs appropriately. I would recommend U.S. Flag Store for your flag needs.
I was happy til I got them. Thanks I really wanted the 4x6 or 3x5 size but in feet not inches. No biggie
I was able to get mini state flags for a great price and fast shipping. Very happy!
The online store is easy to navigate through, I was able to fine what I wanted right away and get them ordered
Pin is beautifully made and fastens easily to lapel or hat. Love it!
My only concern was when I called customer service to ask a question. When the person answered the phone she didn't answer as United States Flag Store, but some other entity. I wasn't sure I had the right number.
We sit on a hill and this will be visible for those wondering if we're open. Thank you!
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members