United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Georgia
1 review
0 helpful votes
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I can't describe how happy I am with my order, arrived earlier than expected, amazing quality and excellent website and I read they have a great customer service. I'm very proud having those flags on display to the point that I will keep buying and collecting them all! Thank you guys

Date of experience: April 3, 2023
Kentucky
1 review
0 helpful votes
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Veteran
May 3, 2023

The flags were delivered on time and are very good quality.

Date of experience: April 3, 2023
Pennsylvania
2 reviews
0 helpful votes
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Proud American
May 3, 2023

This is the second flag I have purchased from your store. Good quality at a good price.

Date of experience: April 3, 2023
Virginia
4 reviews
0 helpful votes
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Perftect flag.
May 2, 2023

Quick and easy purchase for a new replacement flag.

Date of experience: April 2, 2023
Washington
1 review
0 helpful votes
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Great quality, fast shipping
May 2, 2023

Great quality flag for a good price and ships quickly, too

Date of experience: April 2, 2023
Massachusetts
1 review
0 helpful votes
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The coupon code given to me for $5 off an order of $50 or more did not work despite numerous tries and ensuring I typed the code FLAG5$ correctly
Despite sending two notes on this bad code/coupon, have not received a reply and did not receive discount

Date of experience: April 1, 2023
Colorado
1 review
0 helpful votes
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Needed to replace wind tattered porch American flag. Tried another Flag Store, but the woke brigade got to them. Came back to US Flag Store. Easy to order, nice selection and good quality!

Date of experience: April 1, 2023
North Carolina
1 review
0 helpful votes
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Sturdy, Well-Made Flag, But...
May 1, 2023

I signed up for the $5.00 discount on my order, and my flag is $59.33. I was told I did not meet the requirements for the discount. Then I was offered shipping protection which I declined. It's up to you to make sure my flag is delivered safely or you should deal with it. Now you're asking for feedback on a product I don't have yet. I'm hoping I am not going to be sorry for this purchase, and I think I should get a $5.00 refund.

Date of experience: April 1, 2023
Illinois
1 review
0 helpful votes
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Patriotism
May 1, 2023

I'm glad there's companies that still make the battle flags for soldiers that died on both sides!

Date of experience: April 1, 2023
New Jersey
1 review
0 helpful votes
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Great
May 1, 2023

It show up in thank you in the flag is very nice and can keep it for a long time thank you

Date of experience: April 1, 2023
Ohio
1 review
0 helpful votes
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Good job
May 1, 2023

Received my flay in time with no problem. Thank you.

Date of experience: April 1, 2023
Illinois
1 review
0 helpful votes
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Kept skipping around so it was hard to stay on the item I wanted.

Date of experience: April 1, 2023
Florida
1 review
0 helpful votes
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Will order again
May 1, 2023

Easy to place order, received on time, quality product.

Date of experience: April 1, 2023
North Carolina
2 reviews
0 helpful votes
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State flags
May 1, 2023

I purchased the state flags for my kindergarten class to use with their graduation. The flags were beautiful and very detailed. My children love them!

Date of experience: April 1, 2023
Illinois
2 reviews
0 helpful votes
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Can't find my car without it!
May 1, 2023

I fly my car flag so that I can identify my car from all the others in a parking lot.

Date of experience: March 31, 2023
Pennsylvania
2 reviews
0 helpful votes
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Great online flag store!
May 1, 2023

Your store had what I wanted at a reasonable price. The quality of the flag I received is very nice.

Date of experience: March 31, 2023
Pennsylvania
1 review
0 helpful votes
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Recieved!
April 30, 2023

Very pleased with the order and timely fashion that it came in. Thank you so much!

Date of experience: March 31, 2023
Ohio
1 review
0 helpful votes
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Good looking flags
April 30, 2023

Arrived as expected great quality. Look great in the wind

Date of experience: March 31, 2023
New York
1 review
0 helpful votes
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One stop shopping
April 30, 2023

Needed a lower cost alternative to Bronze. This is perfect

Date of experience: March 31, 2023
Georgia
1 review
1 helpful vote
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Not Good
April 30, 2023

The flag was made in China not the USA. That's the reason I was saying that I thought it was made in the USA

Date of experience: March 31, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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