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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I can't describe how happy I am with my order, arrived earlier than expected, amazing quality and excellent website and I read they have a great customer service. I'm very proud having those flags on display to the point that I will keep buying and collecting them all! Thank you guys
This is the second flag I have purchased from your store. Good quality at a good price.
The coupon code given to me for $5 off an order of $50 or more did not work despite numerous tries and ensuring I typed the code FLAG5$ correctly
Despite sending two notes on this bad code/coupon, have not received a reply and did not receive discount
Needed to replace wind tattered porch American flag. Tried another Flag Store, but the woke brigade got to them. Came back to US Flag Store. Easy to order, nice selection and good quality!
I signed up for the $5.00 discount on my order, and my flag is $59.33. I was told I did not meet the requirements for the discount. Then I was offered shipping protection which I declined. It's up to you to make sure my flag is delivered safely or you should deal with it. Now you're asking for feedback on a product I don't have yet. I'm hoping I am not going to be sorry for this purchase, and I think I should get a $5.00 refund.
I'm glad there's companies that still make the battle flags for soldiers that died on both sides!
Kept skipping around so it was hard to stay on the item I wanted.
Easy to place order, received on time, quality product.
I purchased the state flags for my kindergarten class to use with their graduation. The flags were beautiful and very detailed. My children love them!
I fly my car flag so that I can identify my car from all the others in a parking lot.
Your store had what I wanted at a reasonable price. The quality of the flag I received is very nice.
Needed a lower cost alternative to Bronze. This is perfect
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

