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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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The product was exactly as described and arrived promptly. Would definitely buy from US Flag Store in the future.
I had looked up your flags a few months earlier and decided to wait until spring to order. Easily found the site again and got my order in.
Arrived on time! The next day my son, Noah, wore it as a shroud while blowing out his birthday candles. Both of my sons are fiercely independent and know that our country's Constitution protects that.
Great flag. Good communication. Updates on shipping.
I love my flag. The military only gives one but my sister and I wanted it so I just bought one for me.
After our move, we needed a new flag holder. This was the perfect size and perfect fit. Thanks
This flag was the perfect size for my Mother in law
I appreciate getting the flags by Wednesday I have an event
Good experience overall. Well built and sturdy. Used for Eagle Scout display
I love the flags that I ordered. The quality is great. Promptness of shipping was perfect. I have ordered from ya'll several times through the years. All of the orders have been perfect. I would highly recommend ya'll any time! Thanks for everything.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

