On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Needed a replacement Canadian Flag for everyday outdoor use and the flags I ordered recently and previously have held up nicely.
My order was delivered quickly and arrived prior to the date anticipated.
Awesome company I will definitely be back to purchase other items in the future.
Ordered the wrong size flags for my displays. Was disappointed there wasn't a standard size smaller to exchange like other online flag stores. The return process is confusing and can get costly.
Need to issue more discount codes and coupons. And I don't see my 3x5 Ukrainian flag in my order.
Good and what I was looking for with the exception that it wasn't American made although that wasn't your fault due to material shortage.
The flag arrived as advertised and looks great. The only way I could track the package was to download an app and create an account. The last thing I need is another app that will never get used again. I reached out to the company to see if they could tell me when the flag had shipped or when it would arrive, but they never got back to me. Overall, the experience was just ok. There are other flag stores I will look at the next time I need a flag.
Flagpole with flag arrived promptly. Had wait for a bit to get the light. All in all I'm very satisfied.
While this flag was less than $100, it certainly showed as it started ripping almost immediately.
Days shortage of products on the shelf this company was able to deliver
My son did my order but we were very pleased with our order. We will be ordering again.
Needed a new outdoor flag & this fits the bill. Fast delivery & excellent quality.
A good variety to choose from and at a very good price. Was more than satisfied with my selection.
The shopping experience was fast and painless from finding the flag to checking
I will definitely buy more from US Flags.
Great prices and very good quality.
Love the looks. Just one thing. I wanted one World War Two emblem and one Korean War emblem. You said both are out of stock. Please let me know when they'll be available.
The staff that I dealt with when purchasing this flag did a great job in helping me and informing me about my options.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members