On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The flag is hard material and does not flap as hard in the wind as the thinner flags do so it should last longer.
The flags were great and being used > The ordering was easy and the shipment was quick We willl be ordering again
I have been trying to order a couple Air Force and a couple Navy 3 by 5 Heavy Duty Spun Polyester for a while and have not been able to get them hopefully you can contact me when they come in and save them for me
We may need to order a couple of outdoor flags next.
Online was quite easy, each flag displayed, very easy to choose. Pricing was great. These flags are
Really beautiful, and we'll shop here again. Thanks, Ellie
Easy to use & navigate the site, as well as very affordable flags!
The ordering was easy. The price was good and the quality of the product is great.
I needed to replace the flag I have mounted on my mailbox.
The only thing I had a problem with was filling out my satisfaction part of my purchase 3+ times! I won't be doing it a4th time!
Great experience and good prices! Will do business with in the future.
This is my third order of flag poles with U.S. Flag Store and I have been extremely pleased with the selection and quality of the products and the ease of ordering and follow-up with customer service. Keep up the excellence!
Finally called to find out when they were going to be delivered. Tracking never would tell me.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members