Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Absolutely great experience. Will definitely stick with this company
Easy to order and beautiful flag received. I highly recommend them if you want a quality flag.
Great product for this windy part of the country. I have had the 5x9 but it is no longer made.
Ordered 3 dozen 12 x 18 flags to be placed on veterans graves. They are holding up well to wind and weather.
Good selection and quick checkout. The two were shipped separately which I did not expect and was concerned however immediately after I left a message I received confirmation that the second plaque was being delivered the following day.
This is the only place I could find the 1894 MS state flag. It's very good quality, and holds up well outside. I will reorder again because the price is also quite good!
Quickly found exactly what I needed and checked out.
Very easy and informative website, a little reading and you can find your answers pretty fast
Good! Just what I was looking for. May need some more in the future...will keep you in mind.
Very nice 6 foot wooden flag pole and mounting kit. My only suggestion to improve the product is that the swivels use metal rather than nylon screws. This would allow the screws to bite into the wood a little bit and make it unlikely to break the screw by overtightening.
I had previous experience with flags from this manufacturer. So I naturally turned to this store when it became necessary to replace our 8 yr old faded pleated fan.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

